Provider Relationship Manager Toronto Region

3 days ago

Ottawa, ON, Canada CDW Full-time
Shape impactful partnerships as a Provider Relationship Manager focused on Toronto's service landscape. Drive performance and quality improvement across your portfolio while ensuring excellent service delivery. WCG is seeking a dedicated Provider Relationship Manager to cultivate relationships and manage a network of Service Providers. In this role, you’ll lead community engagement efforts and enhance service quality, ensuring providers exceed performance expectations. You'll also conduct regular reviews to identify priority improvement areas and develop action plans for ongoing capacity building.

Key Responsibilities
• Oversee a network of Service Providers to ensure top-notch client service
• Identify and address performance improvement opportunities
• Engage with the community for better service integration
• Monitor contract management and maintain auditable records
• Manage revenue and operational expenditures effectively

Requirements:
• At least 5 years in strategic leadership and contract management
• Successful Criminal Record Check
• Ability to travel regularly within Toronto
• Flexibility to work in various locations
• Post-secondary degree in leadership or management preferred Your expertise in performance management and community engagement will drive success at WCG. #J-18808-Ljbffr