Remote Client Service Specialist at Fidelity

2 weeks ago

Edmonton, Division No. 11, Canada fil Full-time
Elevate your career with Fidelity as a Client Service Specialist on a remote schedule. Join our dedicated team to enhance the client experience through exceptional support and communication. Fidelity is hiring for multiple roles in its Processing and Advisor Service Centre teams, with contract positions lasting until April 30, 2027. Candidates will work rotating shifts during weekdays. This role is tailored for individuals passionate about client service and offers a flexible work environment.

Key Responsibilities
• Execute financial transactions for retail accounts
• Resolve transaction discrepancies promptly
• Provide outstanding support in our contact center
• Assist clients in their investment planning
• Educate investors on short and long-term strategies

Requirements:
• College Diploma or equivalent experience
• Strong English communication skills
• Bilingual in French and English for Quebec applicants
• Passion for client experience and problem-solving
• Detail-oriented and adaptable to change Shape client interactions and deliver impactful support as a Client Service Specialist at Fidelity. #J-18808-Ljbffr