Patient Services Specialist

6 days ago


Grande Prairie, Canada FYihealth group Full time

Job Description FYidoctors – Grande Prairie clinic is looking for a Patient Services Specialist to bring exceptional skills and experience to our team. This full‑time role requires 30‑40 hours per week, Monday to Saturday with evening and weekend availability. What Will You Be Doing? Warmly greet patients as they enter the clinic Check patients in and out of the office Communicate with patients in person, by phone, and by email Manage appointment bookings, prescription printouts, billing, and payments Administer pre‑testing services Uphold excellent customer service standards What Do You Bring? Customer‑facing experience, preferably in a retail environment Confidence working in a fast‑paced environment High comfort using technology and computers, proficiency in MS Office Suite Professional, approachable manner and love of meeting and interacting with people Ability to multi‑task in a fast‑paced environment How You'll Benefit Competitive wages including quarterly bonuses (for qualifying clinics) Comprehensive benefits package with outstanding optical coverage Rapid and continued growth in a constantly challenging environment Collaborative workplace culture Ongoing training and development opportunities Why You Should Join Us FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you’re excited about joining a team that puts patients first, you belong with us FYihealth group values Diversity, Equity, Inclusion, and Opportunity. We are an equal‑opportunity employer and provide accommodations as required. Accommodation information is confidential and used solely to ensure an accessible candidate experience. #J-18808-Ljbffr



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