Luxury Retail Team Lead

3 days ago

Toronto, ON, Canada BoF Careers Full-time

Lead luxury retail performance at Moncler through clienteling and team coaching. Support an elevated client experience in a dynamic store environment.

As Moncler Team Lead, you will assist the Store Manager and Client Advisor Manager with coaching, development, sales goals, and operations. You will build client relationships, model strong selling behaviors, and represent Moncler values. The position requires retail leadership, client development, and effective communication.

Key Responsibilities:

  • Coach team members through briefings, training, and ongoing support
  • Build long-term client relationships using clienteling tools
  • Exceed personal sales targets and model expected performance
  • Maintain client databases and personal client books
  • Support inventory management and operational processes

Requirements:

  • Minimum five years of progressive retail experience
  • Luxury retail experience preferred
  • Minimum two years of supervisory experience
  • Proven sales generation and client development record
  • Microsoft Word, Excel, and Outlook proficiency

Bring luxury retail leadership, clienteling, sales development, and team coaching to Moncler’s elevated client experience.