Bilingual Accounts Receivable Collections Specialist

3 days ago

Toronto, ON, Canada Applied Industrial Technologies - Canada Full-time

Apply French and English collections expertise at Applied Canada in a fully remote, hybrid, or office-based position. Reduce delinquency through customer-focused account follow-up.

As a Bilingual Collections Specialist, you will manage assigned accounts and pursue past-due balances through telephone and email correspondence. The position requires accounts receivable collections experience, analytical problem-solving, and strong communication. You will also use Outlook, Excel, Word, and SAP while supporting account resolution and reporting.

Key Responsibilities:

  • Monitor assigned accounts daily to prevent late payments
  • Contact customers and arrange collection of past-due accounts
  • Reconcile payment disputes and investigate non-payment causes
  • Update account statuses, databases, and correspondence documentation
  • Analyze account information and recommend process improvements

Requirements:

  • Fluency in French and English
  • Minimum three years of accounts receivable collections experience
  • Computer literacy with Outlook, Excel, Word, and SAP
  • Proven analytical, problem-solving, and communication skills
  • Ability to work independently and remain organized

Bring bilingual communication, collections expertise, and analytical judgment to help Applied Canada resolve customer balances effectively.