Bilingual Accounts Receivable Collections Specialist
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Apply French and English collections expertise at Applied Canada in a fully remote, hybrid, or office-based position. Reduce delinquency through customer-focused account follow-up.
As a Bilingual Collections Specialist, you will manage assigned accounts and pursue past-due balances through telephone and email correspondence. The position requires accounts receivable collections experience, analytical problem-solving, and strong communication. You will also use Outlook, Excel, Word, and SAP while supporting account resolution and reporting.
Key Responsibilities:
- Monitor assigned accounts daily to prevent late payments
- Contact customers and arrange collection of past-due accounts
- Reconcile payment disputes and investigate non-payment causes
- Update account statuses, databases, and correspondence documentation
- Analyze account information and recommend process improvements
Requirements:
- Fluency in French and English
- Minimum three years of accounts receivable collections experience
- Computer literacy with Outlook, Excel, Word, and SAP
- Proven analytical, problem-solving, and communication skills
- Ability to work independently and remain organized
Bring bilingual communication, collections expertise, and analytical judgment to help Applied Canada resolve customer balances effectively.