Part Time Overnight Program Worker

2 days ago

Vancouver, Metro Vancouver Regional District, Canada VRS Communities Full-time

SCHEDULE:

  • Friday to Monday 11:59pm to 8:29am (32hrs)
  • You may be required to work in the day or overnights to accommodate program operations

WAGE:

$27.50 per hour

KEY DUTIES & RESPONSIBILITIES:

1. Supervision, Safety, and Facility Security

  • Maintain a safe, secure, and calm environment for residents during all assigned shifts, including overnights.
  • Conduct regular floor/room checks and facility walkthroughs to monitor resident well‑being and building safety.
  • Respond promptly and appropriately to emergencies (e.g., medical issues, behavioral crises, overdose, fire alarms, orbuilding alarms).
  • Monitor and control access to the facility; ensure all entry points remain secure.
  • Admit visitors in accordance with guidelines and manage visitor behavior as required.
  • Supervise, monitor, and document resident actions and interactions to ensure safety and compliance with program rules.
  • Respond to and assist residents experiencing physical, mental, or emotional crises.
  • Monitor security-related concerns (locks, lighting, surveillance systems) and report malfunctions or vulnerabilities.
  • Conduct drug screening tests when required.

2. Resident Support, Orientation, and Case Management Assistance

  • Provide emotional support, de‑escalation, and trauma‑informed, veteran‑sensitive interventions during crises.
  • Assist residents with understanding and following program rules, routines, and available services.
  • Conduct client orientation and review facility rules, rights and responsibilities, and complaint/grievance processes.
  • Support Case Workers in completing documentation or tasks related to Individual Development Plans (IDPs) and follow upwith residents on progress.
  • Provide hands‑on coaching, training, and opportunities for residents to practice skills toward personal goals.
  • Facilitate and co‑facilitate psycho‑educational and experiential group sessions.
  • Deliver abstinence‑focused, relapse‑prevention programming through individual or group sessions.
  • Participate with residents in scheduled instructional, spiritual, or social activities as required.
  • Assist with intake and departure processes, ensuring smooth transitions into and out of the program.
  • Help residents prepare for exit planning and the completion of personal goals.
  • Respond to all resident inquiries within program policies and procedures.

3. Collaboration and Community Coordination

  • Work closely with daytime/evening staff to ensure continuity of care through accurate documentation and communication.
  • Maintain effective working relationships with community agencies and service providers.
  • Coordinate activities and available external resources for the benefit of residents and the program.
  • Research and maintain knowledge of issues relevant to resident needs and develop resource information as necessary.
  • Participate in staff meetings, case management discussions, and contribute updates on resident progress.

4. Administrative and Documentation Responsibilities

  • Complete incident reports, nightly logs, communication notes, case notes, and statistical records accurately and promptly.
  • Ensure that communication notes are concise, clear, and accessible for all relevant staff.
  • Maintain confidentiality and compliance with program policies, professional standards, and safety protocols.
  • Report building maintenance or security issues to appropriate personnel.
  • Answer telephone calls and direct inquiries to the appropriate staff or department.
  • Count, log, and maintain inventory of program supplies; notify appropriate personnel when replenishment is needed.
  • Manage assigned client files, including auditing, closing, and completing files upon program completion.
  • Assist with various administrative duties that may vary depending on the assigned shift.

5. Perform other duties as assigned to support program operations and resident well‑being.