Operations Manager

2 weeks ago

Old Toronto, Canada Humanintegrityhr Full time
Our client partners with the public sector in using technology to transform transportation for everyone. Built by former Tesla and Uber executives and engineers, our client provides cutting-edge transit solutions that efficiently meet the needs of modern cities.

As an operations manager, you’ll own city-specific business outcomes and ensure the success of the day-to-day management of our deployments.

What You’ll Do

  • Responsible for the day-to-day business and the owner for key operational figures for Company’s deployment
  • Ensure operational excellence, customer satisfaction, and an unbelievable customer experience as the point of contact for our partners
  • Oversee operations in person during the start of service to ensure we are meeting service standards
  • Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise

Who You Are:

  • 4+ years of working experience in a dynamic startup, corporate or professional services environment - in a general or operations management role
  • Entrepreneurial and a proactive problem solver; you don’t accept no and are always looking for creative solutions
  • A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals
  • Excellent communicator with the ability to adjust to a variety of stakeholders
  • Meticulous and vigilant, with a high level of attention to detail
  • Experience in mobility and transit is a plus
  • Based in the GTA and able to travel
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