Vice President, Credit

Every employee must honour the vision, mission and values of Northern Savings Credit Union. Primary Purpose The Vice President, Credit provides strategic leadership and oversight for all business and retail lending at Northern Savings Credit Union. This role ensures sound credit decisions, strong operational efficiency, effective risk management, and exemplary member service. The VP, Credit leads the credit function with integrity, fosters engaged and capable teams, and contributes to the overall financial and operational health of the Credit Union. This leader is expected to demonstrate positive leadership, uphold high ethical standards, and drive results that support the Credit Union’s long‑term success. Key Accountabilities Oversee and report on credit decisions Monitor credit risk parameters for the portfolio as a whole to ensure that the credit portfolio remains within the Credit Union’s risk appetite and risk tolerances outlined in governing and managing policies. Provide independent, objective review and adjudication of credit applications within credit limits and make recommendations and escalations as required. Implement processes to manage and mitigate risk as required. Monitor and report on performance of the business and retail loan portfolios. Ensure regulatory requirements relating to credit are being met including credit stress testing practices. Implement credit best practices where appropriate to do so. Maintain knowledge of economic factors and implications for the behaviour of credit risk. Identify and escalates any emerging risks and opportunities within the credit portfolio. Credit Products and Portfolios Contribute to processes for retail and business credit products and services to achieve exemplary member service. Oversee pricing of products to appropriately reflect risk and achieve satisfactory portfolio financial returns. Collaborate with Finance on competitive pricing situations. Maintain knowledge of credit markets with regards to services, products, rates, and fees. Maintain knowledge of current market activity locally and nationally in order to identify opportunities for the Credit Union. Develop and foster key relationships within the credit union system and with key Credit Union partners. Maintain awareness of competitor’s products and features in products. Maintain knowledge of applicable regulatory requirements and guidance. Advise internally on challenges in delivery of products and services. Maintain knowledge of changing member needs and expectations. Recommend changes to credit products, services and service delivery channels as needed. Collaborate with the Chief Operating Officer on Branch service delivery systems related to credit. Facilitate risk mitigation in dealings with members and borrowers under financial stress. Monitor the level of delinquencies and oversee actions to resolve delinquent accounts through oversight of the Special Accounts department. Credit Administration Lead the business lending adjudication, retail lending adjudication, and special accounts functions. Ensure the business units function effectively and attain stated objectives. Establish and implement department budgets that support the corporate goals. Contribute to the setting of the Credit Union’s strategic direction. Set unit objectives that are aligned with the Credit Union’s strategic direction. Ensure alignment of policies and guidelines across the Credit Union and seek feedback to ensure effectiveness of policies and guidelines. Monitor productivity and ensure staffing levels are appropriate. Participation in board committees, management committees, member meetings, and community meetings as needed. Employee Engagement Build positive, capable teams to meet the mandate of the business units. Create a positive work environment that motivates employees to excel and celebrate successes. Foster a culture consistent with the Credit Union’s values and service philosophy. Mentor and train employees as required within the departments or collaboratively with other departments. Conduct annual performance duties including completion of performance goal setting, performance appraisals, and development plans for direct reports and ensure direct reports do the same for indirect reports. Interpersonal/Communication Build and sustain effective working relationships with staff, members, and communities Communicates clearly and concisely Effective listening and telephone skills Ability to persuade, influence, negotiate, and motivate people Public speaking skills Sustains openness and trust Leadership Recognition of and respect for people’s diversity and individual differences Strong problem-solving abilities A positive attitude toward change Continuous learning and development Effective organizational and time management skills Flexible and adaptable in implementing the Credit Union’s goals Working in Teams Work collaboratively to accomplish common goals Lead team development and identification of team roles, responsibilities and goals Lead project teams and ensure collaborative relationships Understand team dynamics Provide focus and direction Recognize and celebrate team successes Lead in development of strategies to improve team and individual performance Enable team members to make decisions within the scope of their position Finding and communicating new ideas for old problems Presenting new ideas that have productive outcomes (results in the generation of practical applications or development of new procedures) Pushing the limits of knowledge and ability to identify and create new ideas/solutions Development of new programs and policies Strategic Thinking and Planning Ability to relate actions to the strategic plans of the organization Knowledge of the organization and the credit union system Recognition of global implications Sensitivity to organizational cultures Implement strategic plan and through actions, motivate others to achieve corporate direction Ensuring priorities are strategically based In cooperation with the board, establish and confirm vision and strategic direction Identify an organization structure and management style to meet credit union objectives Using strategic plans, develop, prioritize and implement organizational/department plans and strategies Core Occupational Skills Sales skills Human resource policy and procedure development, implementation, interpretation Planning/forecasting/budgeting Credit union product knowledge Knowledge of credit union philosophies and principles Working knowledge of credit union technology and operations Understanding of Credit Union Incorporation Act and Financial Institutions Act and the regulatory environment We are Proud to Offer Salary Range: $98,175 – $122,719 annually Excellent health and retirement savings benefits. Paid time off including paid sick days, parental leave, and paid community volunteering. Paid vacation time Potential for annual bonus. Bonus vacation for long-term employees. Positive work culture and environment. Opportunities for career growth, financial assistance for training and development, and rewards and recognition. What you bring University degree required 10+ years’ experience in financial services 4+ years in credit management Expert knowledge of business and retail credit, adjudication, and BC regulatory standards Experience with policy development (asset) Strong communication, leadership, and strategic thinking skills Ability to analyze complex credit scenarios and guide change What to expect This is a full‑time leadership position and an excellent opportunity for a community‑minded professional to advance their career within a successful and thriving organization. Regular travel is required. Applicants must be willing to work on‑site and relocate to Prince Rupert, BC. Our Commitment to Respectful Workplace and Diversity Northern Savings is committed to providing a respectable workplace for its employees and will not tolerate any form of behaviour or actions that bully, intimidate, harass, threaten, injure or in any way disrespect others. Our members, communities and employees make our co‑operative special and for many of us it is the “why” for what we do. Northern Savings is dedicated to fostering an environment of respect to promote diversity and inclusion for all. If you are interested in this opportunity and meet the qualifications, please visit our website https://www.northsave.com/about/careersto apply. The posting will remain open until it is filled. We thank all candidates for their interest, however, only those selected for an interview will be contacted. If you have any questions about this or other job opportunities, you may contact us at careers@northsave.com #J-18808-Ljbffr