Field Service Technician

2 weeks ago

Old Toronto, Canada Xylem Inc. Full time
We’reHiringfora Field Service TechnicianIf you are excited and passionate about helping#LetsSolveWater, consider joiningour team todayXylem, Inc.is a leading global water technology companyservicing more than 150 countries and isdedicated to solving the world’s most challenging water issues.We are looking for individuals to joinour mission byexceedingcustomer expectations throughsmart sustainable solutions.At Xylem, youwill have the opportunitytosolvewaterbyparticipatingin ourpaidVolunteer Program,Xylem WatermarkTHE ROLE:TheField Service Technicianwillberesponsible forexecuting field service activities at customer sites in a safe and efficient manner.This role includes system troubleshooting,workswith mechanical, electrical, diesel equipment conditions,conductspreventative maintenance and parts inventory, andcanidentifyand remedysafety issues (both Company and Customer owned equipment).Has direct interfacing withcustomerand potentially worksat multiple sites / with multiple technologies.Critical thinking in this role is a critical item.Weoffera fullbenefits package to include4 WEEKSPaidTimeOff(PTO)for hourly positions,health,dental, vision,investment savings plan,andotheradditionalmiscellaneousbenefits.CORE RESPONSIBILITIES:Toperform the job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Diagnosing, repairing and servicing of Flygt and other similar Xylem equipment Dissembling Flygt equipment
  • Assist with field work encompassing mechanical / electrical start-ups Assist with “On Call” for Emergency breakdowns – on a rotational basis
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
  • High school grade 12 Diploma, with graduation from a community or technical college in an electrical or mechanical field.
  • Electrical, mechanical, diesel, fusion experience depending on businessunit
  • Work without direct supervision
  • Technically sound
  • Experience with MicrosoftOffice including smartdevices
  • Must have customer serviceexperience
  • Demonstrates critical thinking and troubleshootingability
  • Synthesizes technical information and communicates itclearly
  • Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpectedways
  • Valid Driver's license with a clean driving record
  • Ability to obtain all required customer clearances (TWIC, DISA, etc.)
  • Ability to obtain DOT Medical card
Travel Requirements: 70% travel depending on division & location (overnight stays, away from home)Physical Demands:(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • Lifting equipment and parts(30-40 pounds), shop environment.
  • Standing at work bench while performing repairs.
  • Regularly required to listen, talk to, and see employees on a daily basis.
  • Operating overhead, jib and HIAB cranes.
  • Operation of lift truck and crane truck.
Work Environment:(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • Shopenvironment where appropriate PPE use is required.
  • Shopworkonequipment used in the water and wastewater industry.
  • Site workonequipment used in the water and wastewater industry.
  • Outdoor work on equipment used in the water and wastewater industry.
  • Standard weekly job hours is 40 hour
  • Some overtime and travel is required.
At Xylem,we embrace diversity and strive to createavenueswhere employeesfeel valued and appreciatedthrough our DE&I initiatives and Employee Resources Groups (ERG).Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.Xylemprohibits discrimination, harassmentof any kindanddoes not discriminate in employmenton the basis ofrace, color, religion,sexor sexual orientation (including pregnancy and gender identity), national origin, political affiliation,marital status,medicalconditionsordisability, genetic information, age,or other non-merit factors.Join the global Xylem team todayXylem is a team creating advanced technology solutions to the world’s water challenges through developingnew technologiesand services that will improve the way water is used, conserved, and re-used in thefutureis central to our work. Our products and services move, treat, analyze,monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolioofsmart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.Disclaimer:The informationlisted withinthisjobdescriptionisdesigned toindicatethe general nature of workexpected for this positionandshall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualificationsrequiredin this position.Employees must be able to perform the essential functions of the position satisfactorily and ifrequested, reasonableaccommodationswill be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Xylem reserves the right tomodifythis job descriptionor assign other duties to this positionas needed.We foster a positive, equitable and progressive workforce and are committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact Human Resources, Christy Walsh atChristy.Walsh@xylem.com.#LI-JO2 #J-18808-Ljbffr

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