Full time Optician

Full‑time Optician at Specsavers – a globally‑owned optoeiric retailer headquartered in Burnaby, BC (Location: 4820 Kingsway Unit 240, Burnaby, BC V5H 4P1). Hours: Approximately 35‑40 hours per week, based on business needs. Specsavers is a high‑growth, optometrist‑owned company with over 45,000 colleagues worldwide. Since entering Canada in 2021, we have expanded to more than 250 locations across the country. Our mission is to deliver high‑quality, accessible eyecare to everyone. What You’ll Do As a Licensed Optician you will help customers see and feel their best by guiding them through eyewear choices, interpreting optical prescriptions, measuring lenses, conducting quality checks, and providing personalized style advice. You will work closely with retail and clinical teams to ensure every visit is memorable and that Specsavers’ standards of quality and customer care are upheld. Key Responsibilities Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals. Provide personalized guidance on frame and lens selection for optimal vision, comfort and fit. Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear. Maintain strong knowledge of frames, lenses, treatments and current promotions to inform and educate customers. Manage after‑care services, including resolving complaints with effective problem‑solving techniques. Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager. Handle third‑party billing professionally, ensuring compliance with fee structures and agreements. Coach and support team members in developing optical knowledge and skills, fostering professional growth. Contribute to daily store operations by maintaining cleanliness, managing inventory and upholding Specsavers’ values and brand standards. What We’re Looking For Registered with the College of Opticians and hold a valid Dispensing Optician License in your province. At least 2 years of previous customer service experience, preferably in an optical dispensary environment. Ability to thrive in a fast‑paced retail environment, remaining organized and composed under pressure. Reliability and flexibility to work retail hours. Friendly, outgoing and confident demeanor with strong product‑recommendation and styling skills. Motivated to build long‑term customer relationships, embracing Specsavers’ Customer Experience model. Legally eligible to work in Canada (Specsavers does not provide immigration or permanent residency support). Compensation $21 – $30 per hour, determined by experience. Benefits Vacation: 3 weeks of paid vacation (prorated for hours worked). Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year. Vision Care: 2 free pairs of glasses or a 12‑month supply of contact lenses annually. Friends & Family Discounts: 4 vouchers per year, each offering 25 % off. Health & Dental Coverage: Comprehensive coverage starting on your first day. Health Care Spending Account. Employee Assistance Program: Confidential support for mental health, financial and personal well‑being. Career Growth: Ongoing investment in professional development and advancement. Behaviours We Value Collaborative – work together as one Specsavers team. Curious – question, explore and seek diverse perspectives. Courageous – challenge the status quo, experiment with good ideas, act boldly and swiftly. Compassionate – care, support and help each other. Commercial – make wise financial decisions that benefit customers, partners, people and the long term. Equal Opportunity Employer Specsavers is committed to fostering a diverse and inclusive workplace. We are an equal‑opportunity employer and encourage candidates of all backgrounds and abilities to apply, even if you don’t meet every qualification listed. Accessibility and Accommodations We are dedicated to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please contact careers.ca@specsavers.com. We will work with you to meet your needs and ensure a fair and equitable experience. #J-18808-Ljbffr