Guest Experience

Armstrong Collective is the parent company of Rocky Mountaineer (RM) and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create...

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...

A hospitality and attractions company located in Banff is looking for a dedicated Front Office Supervisor. This position involves overseeing administrative operations, welcoming guests, and ensuring high-quality service. Candidates should have 2-5 years of hotel experience, with a proven ability to lead a team and handle guest needs effectively. The role...

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...

A premier luxury rail service is seeking a Lead Guest Experience Specialist to enhance daily operations and ensure guest satisfaction at their stations in Banff, Canada. With responsibilities including training staff, managing guest issues, and overseeing operations, this role is crucial for delivering exceptional guest experiences. Candidates should possess...

A premier luxury rail service is seeking a Lead Guest Experience Specialist to enhance daily operations and ensure guest satisfaction at its stations in Banff, Canada. This role is crucial for delivering exceptional guest experiences. Responsibilities Train staff Manage guest issues Oversee daily operations Qualifications Strong communication skills Relevant...

A well-known hospitality company in Banff is seeking a Guest Experience Supervisor to lead the frontline teams and deliver exceptional guest experiences. You will coach team members, coordinate daily operations, and ensure safety and professionalism in guest interactions. The ideal candidate will possess strong leadership skills, a passion for hospitality,...

A well-known hospitality company in Banff is seeking a Guest Experience Supervisor to lead the frontline teams and deliver exceptional guest experiences. You will coach team members, coordinate daily operations, and ensure safety and professionalism in guest interactions. The ideal candidate will possess strong leadership skills, a passion for hospitality,...

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...