Service Appointment Coordinator at Go Auto

6 days ago

Calgary, AB, Canada Go Auto Full-time
Join Go Auto as a Service Appointment Coordinator at Mercedes-Benz South Calgary. Utilize your organization skills to enhance customer service and create memorable guest experiences. As a Service Appointment Coordinator, you'll play a crucial role in scheduling and managing appointments for our guests. This position demands excellent communication skills, attention to detail, and a passion for customer service. Your flair for organization will ensure that every service interaction is seamless and delightful.

Key Responsibilities
• Efficiently schedule and confirm service appointments
• Provide friendly, professional greetings to guests
• Review recalls and manufacturer warranty options
• Answer calls and emails promptly and courteously
• Process payments according to dealership guidelines

Requirements:
• Customer service experience is essential
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Tech-savvy with a passion for service improvement Enhance your career while delighting guests with your organizational prowess at Go Auto #J-18808-Ljbffr