Account Director

Kim Cosic Consulting Inc. provided pay range This range is provided by Kim Cosic Consulting Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$100.00/yr - CA$120.00/yr Direct message the job poster from Kim Cosic Consulting Inc. Job Title: Account Director The Account Director will be based out of the Liberty Village office 4 days/week (Friday is remote) and report into the Vice President, Client Service. My client, a boutique events and experiential luxury agency, is hiring an Account Director who will work across a portfolio of tier‑one brands and will play an important leadership role across all departments, including team performance management, ensuring the flawless execution of client programs, maintaining a growth mindset for client business while supporting an engaging agency culture. Client Relationship Proactively manages client relationships while seeking opportunities to strengthen/build new relationships as needed. Develop client relationships that lead to long‑term partnerships and repeat business. They will serve as the trusted advisor for clients, ensuring they meet and exceed expectations. Provide ongoing updates, insights, and program reviews through clear and compelling reporting. Build collaborative relationships with stakeholders across both external and internal teams. Communication Senior level presentation skills. Ability to effectively and confidently run a meeting, present & communicate across various groups. Proactive problem solving: solves client issues, anticipates potential challenges and risks to the business, independently moderates conflicts with significant complexity and political sensitivity; leads internal teams to resolve conflicts and find solutions. New Business Development Seeks new opportunities to showcase agency work among current and prospective clients. Drive pipeline growth by identifying and securing new opportunities. Lead pitches and proposals, collaborating across teams to deliver tailored solutions. Oversee concept development in partnership with strategy and creative teams. Implement high‑profile, large‑scale events and brand activations. Ensure event strategies align with client and brand goals, delivering measurable impact. With little direction is able to lead on site for set up, execution and tear down for high‑profile events and activations. Leadership & Team Development Comfortable in a leadership role managing a team. Able to coach, mentor, manage and lead by example. Seen as the point person for senior client contacts. Able to support junior team members, setting clear goals and encouraging growth. Promote a culture of collaboration, creativity, and accountability. Partner with executive leadership on business strategy and represent the activations team. Manage up to 7 full‑time staff, along with client account teams of varying sizes. Agency Operations Manage team financials, staffing, and administration to support profitability and efficiency. Refine workflows and processes to improve scalability across the activations team. Provide performance insights and reporting to senior leadership. Understands agency revenue and profitability model. Ensures programs are completed within budget. Owns the revenue and forecast for the brand. Determines and negotiates budget needs. Vigilantly seeks to optimize agency services and internal resources. Keeps management informed of account status, problems, plans, and meetings and gets senior management involved as needed. Provide assistance related to agency/team/management policies and practices. Industry Knowledge Experience in leading high profile projects and complicated events. Comprehensive understanding of client needs, activation elements, vendor management, supplier management and production. Completes site visits with clients and stays in the know on current trends. Understanding of industry trends, has broad knowledge of what’s going on in the marketplace to offer solutions to clients. Cultivates relationships with appropriate thought leaders to help maintain solid knowledge of client’s business while building strong relationships. Key Attributes Excellent written, verbal, and presentation skills. An understanding of Experiential marketing and brand activations. Passion for the industry and able to inspire creatives, their teams and clients. A strong record of coaching and mentorship, and the ability to identify and grow high potential managers. Ability to thrive in a fast‑paced environment managing a large volume of work with fair but demanding clients. Qualifications 7+ years in experiential marketing, events, or brand activations within an agency. Post‑secondary education in business, marketing, or related field. Experience building and maintaining senior‑level client relationships. Deep experience in brand activations and hospitality, including vendor oversight (F&B, creative, signage, AV, and transportation). Experience collaborating across departments (strategy, creative, production, and finance). Solid financial knowledge with budget management experience. Willingness to travel and work flexible hours (up to 20% annually). Valid driver’s license AND access to a car is required. #J-18808-Ljbffr