Sr. Associate, Social Media

Application Deadline: January 21, 2026 Join the EDC Team At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. Position: Sr. Associate, Social Media (12-month contract) Employment Type: Contract Compensation Details: Communications 15: Salaries are based on qualifications and experience and typically range from $65,172 - $86,898. Location: Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change) This role may be performed from EDC’s head office in Ottawa or from our Community Hubs in Toronto, Mississauga, Montreal, Laval, Brossard, Halifax, Calgary, or Vancouver or our Regional Offices in Quebec City, Edmonton, Windsor, Kitchener, Winnipeg, Regina and Moncton. About EDC: At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Why Join EDC? Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade. Work-Life Balance: We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays. Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training. Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed. Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy. Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs. Team Overview: As a Social Media Community Manager at Export Development Canada (EDC), you will play a pivotal role in our social media initiatives. Your mission is to engage with our diverse audience, including customers, partners, employees, industry influencers, and stakeholders. Social media is a key channel where EDC leads and participates in meaningful, timely, and relevant conversations with the Canadian business community, showcasing the impact of exporting and promoting sustainable and responsible global business growth. Your objectives are to foster a sense of community and affinity, build and maintain brand trust and reputation, and highlight the value EDC offers to Canadian companies through our comprehensive solutions. This tactical role supports EDC’s integrated corporate social media strategy and maintains a consistent voice across all platforms. You will collaborate with the Senior Advisor, Social Media and Content, and report to the Manager of Social Media and Content. What you will be doing: Manage EDC’s daily social media activities on all corporate profiles. Act as the brand's mediator, engaging in real-time conversations around our content and brand. Proactively seek discussions with key audiences on trade-related topics, highlighting how EDC’s work benefits Canadians companies and Canadians. Identify potential threats and opportunities in user-generated content related to EDC’s brand. Serve as the primary contact for inbound requests via private messages. Escalate issues, observations, opportunities, and insights from social media proactively. Enforce EDC’s Social Media Content & Community Guidelines. In coordination with the team, maintain and manage a comprehensive social media calendar, ensuring visibility of all initiatives (organic posts, executives posts, events, filming, etc.). Continuously monitor, engage with, and analyze organic and paid posts on EDC’s social media channels. Assist the Senior Advisor, Social Media & Content in supporting executives on social media. Foster an innovative environment for social media testing and expertise development at EDC. Stay updated on emerging social media trends and research new tools. Manage access to and update corporate profiles on a quarterly basis. What we are looking for: Completed an Undergraduate Degree in Business Administration with a specialization in Marketing, or Communications, Public Relations or in a related field Minimum 2 years of experience in social media, or community management Audience focus with emphasis on engagement (digital literacy) Knowledge of user experience and or communication field Knowledge of global social media trends and practices Bilingual in both official languages (French and English) What will make you stand out: Experience in social media analytics and tools Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date. This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today Want to learn more about EDC? Check our website here https://www.edc.ca EDC's Commitment to Employment Equity Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC. EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way. #J-18808-Ljbffr