Data Entry Clerk

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

Role Description

Data Entry Clerk

As a Data Entry Clerk, you will be entrusted to ensure the quality of the information and the reliability of the database. This is a great opportunity to join a dynamic team in an established and growing Quebec company. You and the team will be fully remote, visiting the office when required.

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are

As a Data Entry Clerk, you will be entrusted to ensure the quality of the information and the reliability of the database. This is a great opportunity to join a dynamic team in an established and growing Quebec company. You and the team will be fully remote, visiting the office when required.

The Opportunity

• Maintain a database by associating real estate transactions.
• Validate received data and make corrections when necessary.
• Process special cases that cannot be automated.
• Maintain data entry requirements by following established data management techniques and procedures.
• Provide customer support to French and English-speaking clients during their transition to a new cloud-based portal.
• Guide customers in navigating the portal and using its features effectively.
• Troubleshoot basic technical issues and assist users in resolving access, navigation, or system-related challenges.
• Deliver a positive customer experience through professional and effective communication.
• Escalate complex technical issues to the appropriate support teams when required.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Intermediate to advanced French language proficiency is required.
• Bilingual French-English communication skills strongly preferred.
• Previous experience in customer-facing, customer service, or client support roles.
• Experience assisting customers with software, web-based applications, or cloud-based platforms.
• Strong troubleshooting and problem-solving skills.
• Proficiency with Google Workspace (Google Suite) and Microsoft Excel.
• Comfortable learning and supporting new technology platforms.
• The incumbent of this position will provide support to internal and/or external clients outside Quebec, including across Canada.
• Therefore, proficiency in English (written and spoken) is required.
• The number of positions requiring English language skills in Quebec has been limited where possible. What could set you apart
• College Diploma (DEC) in Legal Techniques (completed, in progress, or equivalent).
• Knowledge of the Quebec land registry.
• Experience supporting customers during system migrations, portal implementations, or digital transformation initiatives.
• Familiarity with cloud-based applications and user support best practices.
• Ability to manage multiple customer inquiries while maintaining accuracy and attention to detail.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location

Remo