Enterprise Support Analyst at City of Windsor

5 days ago

Montreal administrative region, QC, Canada gl Full-time
Join the City of Windsor as an Enterprise Support Analyst in a temporary full-time role. This position focuses on troubleshooting, system analysis, and supporting various business applications with a pay rate of $40.34 to $47.45. In this role, you will report directly to the Manager of Corporate & Departmental Business Applications.

Key responsibilities
include extensive troubleshooting, system configuration, and workflow administration for ERP applications like PeopleSoft or SAP. Additionally, you will collaborate with technical teams and third-party support to streamline processes and ensure the efficient functioning of business applications.

Key Responsibilities
• Analyze and troubleshoot business application issues
• Log and document resolutions for user inquiries
• Collaborate with technical resources for effective support
• Facilitate data migration among multiple databases
• Deliver training for end users at all corporate levels

Requirements:
• Four-year diploma in Business Administration or Computer Technology
• Over three years supporting ERP applications
• Excellent problem-solving and communication skills
• Ability to train users effectively
• Knowledge of relational databases is an asset Utilize your analytical skills and ERP knowledge to enhance operational efficiency at the City of Windsor. #J-18808-Ljbffr