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Insights Analyst

1 month ago

Richmond Hill, Canada Tidal Commerce Full time

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. Recognized as a Shopify Plus partner. Expertise in headless and composable technologies. Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.

Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity. Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology. About the roleWe’re looking for a curious, analytical, and business-minded Insights Analyst to join our Strategy & Insights team. This is an entry-level role designed for recent business graduates who are excited about exploring how technology and strategy come together to transform industries such as retail, e-commerce, and manufacturing.

You’ll research the latest trends shaping digital transformation, help our teams prepare for client projects, and contribute to insight publications that guide strategic decisions. This role is ideal for someone who loves learning about different industries, analyzing data, and turning information into clear, actionable insights. What you'll do1. Research and Trend MonitoringResearch emerging trends in digital transformation, retail/e-commerce, and manufacturingTrack innovations in technology, customer experience, and business modelsSummarize findings into short, digestible briefs that inform internal and client discussions2.

Support Insight PublishingHelp develop thought leadership content, including articles, newsletters, and industry reportsOrganize and update the team’s insight database with key data points, case studies, and industry examplesAssist in creating visuals, summaries, and presentation slides for internal and external use3. Support Client ProjectsConduct background research on client industries, competitors, and market trendsHelp consultants prepare insight decks, benchmark summaries, or opportunity scans for client workshopsProvide quick‑turnaround analyses to support project planning and strategic recommendations4. Knowledge SharingCapture insights from internal projects and organize them into templates or frameworksContribute to internal presentations that showcase cross-industry learningsWho you areRecent graduate with a BBA, BCom, or related business degreeNaturally curious about how technology, strategy, and business models evolveStrong analytical and writing skills; able to summarize complex topics clearlyComfortable with Microsoft Excel, Google Sheets, and presentation tools (PowerPoint or Slides)Organized, detail‑oriented, and able to handle multiple projects at onceCollaborative mindset — you enjoy working with consultants, strategists, and marketing teamsNice-to-Have (but not required)Experience with research tools (e.g., Statista, IBISWorld, or similar)Previous internship or project experience in consulting, marketing, or market researchWhat You’ll GainExposure to a wide range of industries and digital business modelsMentorship from experienced consultants and strategistsOpportunities to contribute directly to client‑facing projects and thought leadership contentA clear growth path into strategy consulting or digital transformation roles #J-18808-Ljbffr