Field Engineer
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Overview
Role Overview:
We are looking for a technically skilled and customer-focused Field Engineer to provide remote support for end-user devices across Nespresso Boutiques (coffee shops) in Canada. This role is based in Montreal and involves supporting a wide range of devices including laptops, desktops, tablets, iPads, and point-of-sale (POS) systems. The engineer will also participate in a rotating on-call schedule to ensure 13x7 coverage.
Responsibilities
- Provide remote support for laptops, desktops, tablets, and iPads running Windows 10/11.
- Troubleshoot hardware and software issues, including basic component-level diagnostics.
- Support POS systems used in Nespresso Boutiques across Canada.
- Perform daily visual checks of meeting room equipment and restart devices as needed.
- Image laptops, desktops, and tablets using Windows 11 imaging tools.
- Provide basic support for desktop applications such as Microsoft Office, VPN clients, and collaboration tools.
- Use SCCM for basic device management and software deployment.
- Monitor devices using the Meraki Dashboard (L1 level).
- Participate in an on-call rotation (5 hours/day) in addition to regular 8-hour shifts.
- Collaborate with internal IT teams and escalate issues when necessary.
Qualifications
- 8+ years of experience in IT support or field engineering roles.
- Proficiency in Windows 10/11 OS and hardware troubleshooting.
- Experience with device imaging and deployment processes.
- Basic knowledge of SCCM and Meraki Dashboard.
- Familiarity with POS systems and retail IT environments is a plus.
- Strong communication and interpersonal skills.
- Fluent in both English and French (spoken and written).
- Ability to work independently and manage time effectively in a remote support setting.
Senioriy level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology, Finance, and Manufacturing
Industries
- Staffing and Recruiting
-
Application Field Engineer
3 days ago
Quebec, Capitale-Nationale, Canada Femtum Inc Full-time €90,000 - €120,000 ContractLe jour où un de nos systèmes démarre dans une salle blanche à l'autre bout du monde, c'est vous qui êtes devant la machine. Laser, optique, mécanique, électronique, vision, contrôle de mouvement, logiciel : nos systèmes n'existent vraiment qu'au moment où ces disciplines fonctionnent ensemble. Ce poste existe pour qu'une personne en ait la vue...
-
Field Civil Engineer
4 days ago
Quebec, Capitale-Nationale, Canada G Mining Services / G Services Miniers Full-time $90,000 - $120,000 ContractG Mining Services is a multidisciplinary company offering professional services in the mining industry, for underground or surface projects, in precious, base, or industrial metals. G Mining Services is one of the largest mining engineering consulting firms in Quebec, and one of the largest firms recognized for international projects. The work will be...
-
Field Service Engineer Québec
2 days ago
Quebec, Capitale-Nationale, Canada DiaSorin Full-time $85,000 - $100,000 ContractSelect how often (in days) to receive an alert: Published on: Sep 8, 2026 Country: Canada Job Category: After Market Service Employment type: Regular Full Time Obsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes...
-
Field Service Engineer
5 days ago
Quebec, Capitale-Nationale, Canada Agfa-Gevaert Full-timeThe Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Agfa Inkjet Solutions, a division of the Agfa-Gevaert Group, specializes in innovative inkjet printing technologies for a wide range of...
-
Field Sales Engineer, Eastern Canada
21 hours ago
Quebec, Capitale-Nationale, Canada Axis Communications Full-time €100,000 - €125,000 ContractJob Title Field Sales Engineer, Eastern Canada Axis Communications, proudly recognized as one of Canada’s Great Places to Work, is looking for a highly motivated and results-driven candidate to fill an opening in our Professional Services Group department as a Field Sales Engineer, Eastern Canada. This role assists Sales with technical solutions support...
-
Field Service Engineer
3 days ago
Quebec, Capitale-Nationale, Canada FroggaBio Inc. Full-time $90,000 - $130,000 ContractIngénieur de service sur le terrain – Est du Canada (Ottawa, QC, and Maritimes) Lieu : Québec (emplacement flexible dans la province) Territoire : Québec et Est du Canada (Ottawa, QC, and Maritimes) Orientation : Systèmes automatisés avancés dédiés aux laboratoires de diagnostic clinique Aperçu du poste L’ingénieur de service sur le terrain est...
-
Quebec, Capitale-Nationale, Canada Diasorin Full-time $85,000 - $100,000 ContractAdvance your career as a Diagnostics Specialist Field Service Engineer with Diasorin in Québec City. This role emphasizes instrument support and field operations across Québec. As a specialist, you will implement preventative maintenance and provide on-site technical troubleshooting for essential medical instruments. This position demands both technical...
-
Field Service Engineer Québec City
3 days ago
Quebec, Capitale-Nationale, Canada Diasorin Full-time $85,000 - $100,000 ContractObsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation,...
-
Field Service Engineer
5 days ago
Quebec, Capitale-Nationale, Canada PerkinElmer Full-timeWhen joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...
-
Quebec, Capitale-Nationale, Canada ferrovial Full-timeOnline Consumer Panels America is seeking In-Home Usage Testers to work from home across the United States. Earn between $25 and $45 per hour with flexible 15–25 hours weekly commitments, testing products for various national and international brands.No prior experience is required; testers are paid weekly and operate as independent contractors. You will...