Coordonnatrice de Projets et Services

Overview EXPLEO GROUP CANADA is looking for a Project and Services Coordinator to join a dynamic and expanding team in Mirabel, QC. Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We are a talent incubator. The time you spend at Expleo will turbo-charge your career, allowing you to work on complex technical challenges, enjoy opportunities to expand your skills, and take part in inspiring, multi-disciplinary collaborations with your colleagues. Whether working on autonomous vehicles, green planes, the factories of tomorrow, or cutting-edge banking technology, you will have the opportunity to become a bolder version of yourself. Let’s change the game together. Responsibilities Service Optimization: Evaluate supplier performance, resolve daily operational issues, and propose service improvements. Supplier Management: Act as the main point of contact for external providers (cafeteria, mail service, uniform supplier, service calls, etc.). Related Project Management: Lead special mandates related to infrastructure or workplace life improvement (e.g., implementing new processes, various requests, small projects). Administrative Follow-up: Generate purchase requisitions, initiate and track service calls, monitor Key Performance Indicators (KPIs), and ensure compliance with contractual clauses. Qualifications Experience: 5 to 10 years of experience in project coordination and/or customer service, external supplier contract management, or logistics. Organizational Skills: Demonstrated ability to manage multiple files simultaneously with tight deadlines; negotiation skills, while maintaining rigorous documentation. Communication: Excellent interpersonal and communication skills to maintain strong partnerships with suppliers and colleagues. Autonomy and Initiative: Ability to make operational decisions and act proactively to prevent issues before they arise. Customer Service Orientation: Strong commitment to providing a high-quality experience for internal users (user-friendly cafeteria, compliant uniforms, efficient mail). Negotiation Skills: Ability to discuss terms, manage billing or service disputes with suppliers, and obtain the best value for money. Software: Proficient in Google Suite, Excel, and other tools. Asset: Prior experience in a unionized or industrial environment (uniform management or food services). This position requires awareness of all potential compliance risks and a commitment to acting with integrity; these values are the foundation of the success, reputation, and sustainable growth of the company. Expleo is an equal opportunity employer. We commit to non-discrimination in all stages of the recruitment process, ensuring fair and unbiased hiring practices. Expleo Values Courage – We are bold thinkers and doers, always ready to take on new challenges. Excellence – We are united by a shared ambition: change the game, together. Continuous performance is both an objective and a mindset. Collaboration – Teamwork and emotional intelligence are what makes us stand out in a crowd. We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks. Respect – We are a hive of different profiles, and we place a high value on openness and transparency. We show respect, always. Accountability – We are reliable. We celebrate our successes, we take responsibility and learn from our failures. This is why we protect our “right to fail” as an opportunity to bounce back and progress. Benefits A professional and dynamic work setting Cutting-edge industrial projects that will advance your career #J-18808-Ljbffr