Boutique & Customer Experience Lead

4 weeks ago

Winnipeg, Canada Anne Mulaire Full time

At Anne Mulaire, we create clothing with meaning, rooted in Métis heritage, slow fashion, and a deep respect for people and planet.We’re looking for someone smart, driven, and bilingual.You embody the spirit and style of Anne Mulaire. You’re a natural leader who is deeply respectful, highly organized, hardworking, and passionate about growth. Your enthusiasm is contagious, your presence elevates the boutique, and you take pride in building strong customer relationships and growing sales with heart.You’ll be a key leader in our front-of-house operations, owning the boutique experience, leading customer care, and partnering closely with our Production Supervisor to ensure a seamless journey from design to customer. This is a role for someone who thrives in collaboration, leads with warmth, and is ready to be fully aligned and thriving with us.What You’ll DoLead the boutique experience: welcome clients, offer personalized styling and fit guidance, and ensure every interaction reflects the Anne Mulaire brand.Manage daily operations: oversee opening/closing duties, stock presentation, restocking, and appointment scheduling.Respond to customer communications: answer emails, online inquiries, and resolve concerns with a solutions-first approach.Maintain visual excellence: support in-store merchandising, cleanliness, and brand presentation.Collaborate on events: help organize and host small in-store events and product launches.Coordinate with the team: assist with inventory tracking and liaise with production/fulfillment.What You BringPrevious leadership in retail or customer service (Key Holder, Retail Lead, or similar role preferred).Warm, confident communicator with a knack for building trust.Organized, detail-oriented, and dependable.Passion for sustainable fashion, slow fashion, and Métis culture.Comfortable with digital tools (Shopify, Google Workspace, Microsoft Outlook, Teams, Canva, etc.).Flexibility to work weekends, holidays, and during peak seasons.Eye for visual merchandising and an instinct for style.Why You’ll Love Working HereExclusive store discount on our Winnipeg-made collections.Free on-site parking.Be part of a purpose-driven Canadian fashion brand making clothes with meaning.Work in a collaborative, respectful, and inspiring environment where your growth matters.Work Schedule: Full-time, 37.5 hours/week. Primarily Monday to Friday, with occasional Tuesday–Saturday shifts.How to Apply: Submit your name, contact info, cover letter, and resume via the link below.Anne Mulaire is an equal opportunity employer committed to equity, diversity, and inclusion. #J-18808-Ljbffr

  • Boutique & Customer Experience Lead

    3 weeks ago

    Winnipeg, Canada Anne Mulaire Full time

    At Anne Mulaire, we create clothing with meaning, rooted in Métis heritage, slow fashion, and a deep respect for people and planet.We’re looking for someone smart, driven, and bilingual.You embody the spirit and style of Anne Mulaire. You’re a natural leader who is deeply respectful, highly organized, hardworking, and passionate about growth. Your...

  • Boutique Associate

    2 weeks ago

    Winnipeg, Canada lacoste garden centre Full time

    **What we are looking For** Lacoste Garden Centres growing boutique is looking for part time and full time Boutique Associates! We need a outgoing individual who enjoys working with customers. A person with a creative nature and a flare for styling all aspects of their life. Someone who can maintain product knowledge on a wide breadth of products and keeps...

  • Customer Care Lead

    1 week ago

    Winnipeg, Canada West Coast Kids Full time

    **West Coast Kids Customer Care Lead** West Coast Kids has offered parents a friendly modern baby boutique environment with the best and largest selection, at the very best prices for 47 years! Today, we continue that success by seeking a Full Time Customer Care Representative with the passion for building meaningful relationships with our long-standing...

  • Associate Boutique Manager

    1 week ago

    Winnipeg, Canada Aritzia Full time

    THE TEAMThe mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.THE OPPORTUNITYAritzia is growing and our Boutique Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and...

  • Customer Experience

    4 days ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: We’re looking for a Customer Experience (CX) Lead who’s as comfortable rolling up their sleeves as they are shaping big-picture change. In this role, you’ll be part of a passionate team that works side-by-side with people across the organization to make things better for our customers and the teams who serve them. You’ll be the person who...

  • Associate Boutique Manager

    2 days ago

    Winnipeg, MB, Canada (Polo Park) Aritzia Full time $120,000 - $444,000 per year

    THE TEAMThe mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.THE OPPORTUNITYAritzia is growing and our Boutique Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...

  • Customer Experience Lead

    1 week ago

    Winnipeg, Canada Laura Canada ( Melanie Lyne St. Vital) Full time

    **1. Customer Service** - Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge. - Acts as a role model by providing exemplary customer service using Laura Canada’s customer service standards. - Effectively builds and maintains a personal clientele by using Laura Canada’s tools and ensures all...

  • Certified Boutique Yoga Instructor

    1 week ago

    Winnipeg, Canada Altea Full time

    Position Overview We are looking for experienced and charismatic Boutique Fitness Instructors to join our elite team. The ideal candidates will possess not only a strong background in fitness but also an ability to provide a personalized and exclusive experience for our members. You will lead specialized fitness classes, offer tailored instruction, and...

  • Certified Boutique Yoga Instructor

    1 week ago

    Winnipeg, Canada Altea Full time

    Position Overview We are looking for experienced and charismatic Boutique Fitness Instructors to join our elite team. The ideal candidates will possess not only a strong background in fitness but also an ability to provide a personalized and exclusive experience for our members. You will lead specialized fitness classes, offer tailored instruction, and...