Customer Service Representative
3 weeks ago
Watson, ManitobaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.Confirms car rental information and updates CCC One with rental car usage information.Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.Education and/or Experience RequiredHigh School Diploma or GED (General Education Diploma)Minimum: 1 year experience in a similar role such as administration assistant.Preferred: 1 year in an auto body or similar work environment including previous customer service experience.Required Skills/AbilitiesAbility to function well in a fast past environment, demonstrating multitasking ability while under pressure.Strong attention to detail with a high degree of accuracy.Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.Other RequirementsValid driver’s license.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.#BACSR
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Customer Service Representative
2 months ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
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Customer Service Representative
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Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full timeJob DescriptionAt Pixel Auto Service Limited, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service, greet clients, and direct them to the correct service areas.Key ResponsibilitiesProvide basic information to clients and the publicSchedule and...
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Customer Service Representative
3 weeks ago
Winnipeg, MB, Canada Boyd Autobody & Glass Full timeWatson, ManitobaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing an exceptional customer experience. They manage working...
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Customer Service Representative
2 months ago
Winnipeg, MB, Canada Boyd Autobody & Glass Full timeWatson, ManitobaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing an exceptional customer experience. They manage working...
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Customer Service Representative
1 week ago
Winnipeg, MB, Canada Farm Business Consultants Full timeOverview:Ready for Your Next Challenge?Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers,...
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Customer Service Representative
1 week ago
Winnipeg, MB, Canada Farm Business Consultants Full timeOverview:Ready for Your Next Challenge?Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers,...
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Customer Service Representative
2 weeks ago
Winnipeg, MB, Canada Farm Business Consultants Full timeOverview:Ready for Your Next Challenge?Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers,...
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Customer Service Dispatch Representative/dispatch
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Winnipeg, Canada ProWide Parcel Service Full timeWe are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...
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Customer Service Representative
6 months ago
Winnipeg, Canada UW Winnipeg Full timeUW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...
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Customer Service Representative
6 months ago
Winnipeg, Canada UW Winnipeg Full timeUW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...
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Customer Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Tim Hortons Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the face of Tim Hortons, providing exceptional customer service to our guests. You will be responsible for greeting and welcoming guests, taking orders and...
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Customer Service Representative
4 weeks ago
Winnipeg, Manitoba, Canada Longview Logistics Ltd. Full timeJob DescriptionCustomer Service RepresentativeAt Longview Logistics Ltd., we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, processing payments, and maintaining a clean and organized store...
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Customer Service Representative
3 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
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Customer Service Representative
6 months ago
Winnipeg, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Collision and Glass has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional...
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Customer Service Representative
2 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
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Customer Service Representative
2 months ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Winnipeg. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to customer...
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Customer Service Representative
6 months ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
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Customer Service Representative
2 months ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Winnipeg is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...
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Customer Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Telesolutions Full timeAbout TelesolutionsAt Telesolutions, we are committed to providing exceptional customer service in the private sector. Our retail/wholesale establishment/distribution centre and telecommunications company cater to a wide range of customers.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team....
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Customer Service Representative
3 weeks ago
Winnipeg, Manitoba, Canada Macao Imperial Tea Full timeJob Title: Customer Service RepresentativeJoin Macao Imperial Tea as a Customer Service Representative and contribute to the success of our team!About the RoleThis is an excellent opportunity for someone looking to gain experience in customer service, working with food and beverages. You will be responsible for preparing food and drinks to order, handling...
