Project Coordinator, Client Services

3 days ago

Ottawa, ON, Canada Adecco Full-time

Adecco is currently hiring a full-time Project Coordinator, Client Services – Payment Administration for an exciting opportunity supporting a high-volume client services and payment administration environment.

As a key member of the Client Services team, you will support claimant payment administration by coordinating payment activities, reconciling data, investigating discrepancies, and ensuring accurate, audit-ready records. You will work closely with Finance, Operations, and Client Services teams to ensure timely and accurate payment processing while maintaining a high standard of quality and compliance.

  • Pay Rate: $26.00 - $30.00/hour

  • Location: Remote

  • Shift: Monday to Friday | 9:00 AM to 5:00 PM (Eastern Time)

  • Job type: Temporary 1 year with possibility of extension |Full-time

  • Vacancy Status: This posting is for an existing vacancy.

Here’s why you should apply:

  • Paid weekly accurate and on time

  • Strong health and safety programs

  • Medical and dental benefits once qualified

  • Free training programs

  • New and quicker onboarding process

Responsibilities:

  • Coordinate claimant payment processing and administration activities.

  • Review payment, claimant, and award information for accuracy and completeness.

  • Perform payment reconciliations and investigate discrepancies.

  • Analyze transactional data and resolve payment-related issues.

  • Maintain accurate records, trackers, and audit-ready documentation.

  • Support quality assurance reviews and compliance requirements.

  • Coordinate with Finance, Operations, Client Services, and other stakeholders.

  • Support reporting, process improvements, and project-related initiatives.

Qualifications and Skills:

  • Minimum 1 year of experience in claims administration, payment processing, financial administration, operations, project coordination, legal administration, or a similar environment.

  • Strong attention to detail and accuracy.

  • Experience with data validation, reconciliations, or exception management.

  • Advanced Microsoft Excel skills and experience working with large datasets.

  • Strong analytical, organizational, and problem-solving abilities.

  • Excellent communication and stakeholder management skills.

  • Ability to manage multiple priorities and maintain confidentiality.

  • Post-secondary education or equivalent experience preferred.

  • Bilingual in French and English, both written and spoken is an asset

  • Must be legally eligible to work, and reside in Canada

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

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