Client Service Advisor

3 weeks ago Be among the first 25 applicantsOverviewBase pay range: CA$50,000.00/yr - CA$65,000.00/yr. This range is provided by All-Brite Glass & Tint. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.We are leaders in the service industry with a 4.9 rating on Facebook and Google. With decades of expertise serving over 10,000 customers, Allbrite Glass & Tint specializes in Auto, Home, and Business Glass & Tint solutions and aims to be the premier service provider in the Kitchener-Waterloo, Cambridge, Guelph, and Woodstock regions.We are an ambitious company with growth opportunities, a fleet of service vehicles, and a dedicated team. We seek motivated individuals who want a long-term career with growth and development. If you are energetic, motivated, and have a winning mindset, we want you on our teamAs an equal opportunity employer, we proudly consider all applicants without bias based on race, creed, color, sex, national origin, disability, or veteran status. Count on Allbrite Glass for Service You Can TrustResponsibilitiesWe are looking for passionate, professional Auto Service Advisors who greet customers and deliver WOW SERVICE throughout the repair process, while managing and organizing a significant amount of the branch's administrative tasks.We offer training for the right candidates who thrive on working with people and providing exceptional value.What’s in it for youNumerous opportunities for advancementTraining, Career Growth & Positive Life DevelopmentSupport to help you achieve personal & professional aspirationsA fantastic working environmentPaid vacations and birthdaysFlexible scheduling optionsBonuses & prizes in addition to base payOpportunity to earn up to CA$65,000 per yearWe embody our core values and brand promiseRequirementsBe eager to pursue ongoing education and developmentAdhere to company policies and proceduresCommunicate professionally and respectfully with clients, office personnel, and colleaguesOutwardly professional demeanor, clean-cut appearance, and a drug-free attitudeAttend mandatory staff meetings and training sessionsContribute to a positive morale and a friendly, professional work atmosphereStrive to work diligently, intelligently, and effectivelyProvide top-notch service with an excellent telephone mannerMaintain a tidy and presentable appearanceHold a valid driver’s licenseProfessionally manage incoming calls from policyholders, insurance agents, and clientsAlign with our Core Values, Brand Promise, and Company PurposeComply with all training in Client Service Advisor, Job Dispatch, and Inbound & Outbound PlaybooksOutstanding sales skills and prior customer service experienceProficiency in POS systems and Microsoft OfficeFamiliarity with auto glass products, installation, and repairKnowledge of scripting and claims processing procedures for designated insurance companiesAbility to operate computer and telephone systems for long periodsAbility to communicate warmly, maintain composure, and build rapport with peers, stores, and customersMust be able to report to Kitchener for trainingCommitmentTwo-year commitment agreement is required to align training investment with career developmentBenefitsExceptional training and development opportunitiesFlexible scheduling optionsIncentive program for sales performanceUniform allowanceComprehensive health and dental benefitsGym membership benefitTake your birthday off with payEarn up to CA$65,000 annuallySubmit your application with confidence — apply todayWe appreciate the interest of all candidates; only those selected for further consideration will be contactedEmployment detailsSeniority level: Entry levelEmployment type: Full-timeJob function: Customer ServiceIndustries: IT Services and IT ConsultingGet notified about new Client Services Advisor jobs in Kitchener, Ontario, Canada. #J-18808-Ljbffr