Site Reliability Specialist

1 week ago


Montreal, Canada National Bank Full time

As a Site Reliability Specialist, Business Intelligence and Data Management, you will play a key role within a DevOps squad that is working to innovate, develop new ways of integrating data into our assets and maintain the availability and reliability of our assets in production. You will be tasked with helping clients and consumers more easily use the data in our data warehouse.
Your team:
You will work with a highly qualified team that stands out for its drive and performance, where having fun is an essential part of every workday. We’re scaling our DevOps initiatives and want to speed up our transformation in the coming years. We need your positive attitude and talent to succeed
Your role:
Be the key point of contact between internal consumers and our team
Investigate and analyze data anomalies
Optimize data processing and make corrections to our production environments
Interpret and correct functional analysis files
Participate in efforts to automate our work methods and processes
Diagnose problems and solve issues by ensuring the solutions developed are permanent and support the continuous improvement of our assets
Respond and take action as a Level 2 expert in the event of asset incidents
Ensure availability (24/7) of production environments for our databases, microservices and APIs
Level 1 support (24/7) is provided by one of our internal partners. In your role as a Level 2 leader, you will serve as the expert on call in the event of an incident outside regular work hours for one week every month.
Desired skills
Relevant experience in supporting and maintaining IT tools and environments
Bachelor’s degree in Software Engineering, Business Technology Management or the equivalent
Advanced knowledge of Excel
Advanced knowledge of SQL & data analysis
Experience manipulating and using databases
Experience managing cloud operations (AWS)
Knowledge of ETL (DataStage), microservice & API (Java) processing tools, an asset
Knowledge of automated deployment (Jenkins) and code versioning (Git) tools, an asset
Knowledge of the software development lifecycle and Agile methodology, an asset
Knowledge of DevOps and continuous integration practices, an asset

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?
Come live your ambitions with us



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