Account Manager, Broader Public Sector

1 month ago

Kelowna, Canada Altis Recruitment Full time

Altis Recruitment & Technology is currently looking for strategic and results-focused Account Manager based in Kelowna or Vancouver, to play a key role in growing our Broader Public Sector & Government Services staffing division. This role is perfect for someone passionate about diving into sales/business development, and someone who would enjoy building, developing and nurturing new and existing partnerships and client relationships.

We offer a competitive compensation and benefits package. This includes the flexibility to work remotely, career pathing opportunities, and continuous access to resources to help you succeed. If you are seeking a motivated, collaborative team, and love a bit of healthy competition, we welcome your application

This role will rely on your instincts to understand our clients’ roles and requirements, and our candidates’ career objectives, qualifications and skills. It will call on your superb customer service skills to bring all parties together and to treat others with respect and care. This position requires business development skills on the phone, in person, and in written presentation.

Responsibilities may include but will not be limited to:
Actively engaging with clients and responsible for expanding our presence within the broader public sector and government services marketplace across Western Canada
Identifying new markets and business opportunities to pursue
Retaining clients by providing superior customer service and staffing support
Ensuring we don’t miss opportunities for new business with existing accounts
Listening and drawing out the concerns and problems of clients to identify staffing solutions
Mushrooming existing users to generate new business and grow sales
Cross selling to identify opportunities for other divisions
Marketing candidate resources based on client needs
Resolving any issues that come up throughout the placement process
Negotiating and closing deals; handling complaints or objections
Conducting after placement service calls with both candidates and clients
Attending in-person and virtual meetings with top users and prospects
Participating in networking events and conferences on behalf of the company
Preparing and reporting on goals, sales, and prospects
Adhering to our high level of service standards and delivery

Qualifications & Experience
Must have:
2+ years of direct experience within either staffing or sales, business development and/or account management
Prior experience working within an outreach driven seat and comfortable with cold outreach
Passion for creating and fostering new relationships
You are a driven professional who is self-motivated for achieving and exceeding individual and team goals
Focused on driving client/candidate success and delivering the ultimate client/candidate experience
Exceptional verbal and written communication skills
Ability to prioritize and execute tasks in a fast-paced environment, meeting tight deadlines
Natural curiosity about people, their backgrounds and experience
Experience working in a team-oriented, collaborative environment
Technical aptitude in the use of business software

Nice to have:
Previous staffing industry/public sector staffing experience considered a strong asset

Education and Certifications
Minimum education required: University Degree or College Diploma

At Altis, all-inclusive diversity is our strength. We embrace the unique qualities, perspectives, personalities and backgrounds of each of our team members, and celebrate them for who they are as individuals.

We’re dedicated to fostering a transparent, inclusive and welcoming environment for everyone who joins us, and warmly encourage applicants from all backgrounds, including members of Indigenous, Black and racialized communities, as well as those with disabilities, members of gender and sexually diverse communities, and those with intersectional identities.

As an equal opportunity employer, we’re committed to providing reasonable accommodations to ensure a smooth application process for all candidates. If you require an accommodation, we encourage you to review our accessibility policy on our website and reach out to our accessibility officer with any questions. We'll be more than happy to work with you so we can meet your needs throughout the hiring process.

We value personal growth, passion and curiosity, and welcome candidates from all walks of life to apply—even if you don't possess every quality, skill, experience or attribute listed in a given role. If the position aligns with your career goals and you think it would light up your mind every day, we’d like to hear from you

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