Intermediate IT Support Analyst

3 days ago


Toronto, Canada S.i. Systems Full time

Our Calgary client is an Intermediate IT Support Analyst (4+ years) with experience troubleshooting issues related to hardware devices and applications to work on an integration program

Must Have
4+ years experience in an IT Support role for both projects and operations
Experience troubleshooting issues related to hardware devices like PCs, printers, scanners, etc.
Experience setting up and and testing new applications on devices
Basic to intermediate level knowledge of IT networks and devices
Familiar with ticketing and project management tools like, ServiceNow and ADO

Nice to Have:
Airport Common Use System knowledge
DCS (Sabre) knowledge
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