Senior Site Reliability Engineer

21 hours ago

Vancouver, Canada RBC Full time

Job Summary
The Application Support SRE will be responsible for the support, development, and implementation of Site Reliability Engineering solutions for all applications within City National Bank (CNB), an RBC company. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners as a requirement to succeed in its mandate. This individual will need advanced knowledge and experience working in an application development, support and/or technology operations organization. They should be able to take on a production support role and part with the SRE team in Consumer Banking, Commercial Banking and/or Wealth Management

Job Description
What will you do?
Perform application production support role including off-hours support.
Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)
Run the production environment by monitoring availability and taking a holistic view of system health.
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions.
Assist in incident management and problem management for applications in scope
Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.
Ensure availability and uptime of applications in scope, as per service level objectives.
Ensure compliance of all systems and applications in scope, including maintaining segregation of duties
Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
Supports units goals to adopt automation solutions for applications in scope
Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads
Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning.

What do you need to succeed?
Must-have
Minimum 2+ years of related experience in Application support, Software development (SDLC, working knowledge of at least two of C/C++, Java, Golang, Python, .NET) and Operations (SRE, DevOps, Cloud, Data)
Advanced knowledge of industry practice (Financial Institution) with a focus on SRE
Advanced experience in a variety of environments (Linux, Windows, Databases, Cloud, distributed and mainframe, business workflows, and Services/APIs).
Able to automate simple tasks to reduce the toil, and increase operating system efficiency.
Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana)
Effective negotiation skills, and stakeholder management
Excellent communication skills, direct style
Consumer banking experience

Nice-to-have
Experience working as an SRE within the Financial Trading Industry

Whats in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
Continued opportunities for career advancement
World-class sales training, coaching, and development opportunities
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
Opportunity to achieve great success and grow your career with RBC

#LI-POST
#LI-Hybrid

Job Skills
Agile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software

Additional Job Details
Address:
666 BURRARD ST:VANCOUVER City:
VANCOUVER Country:
Canada Work hours/week:
37.5 Employment Type:
Full time Platform:
TECHNOLOGY AND OPERATIONS Job Type:
Regular Pay Type:
Salaried Posted Date:
2024-08-20 Application Deadline:
2024-12-30

I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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