Mulesoft BSA

4 weeks ago

Toronto, Canada Prodigy Labs Full time

Position Overview: We are looking for an experienced and detail-oriented Senior Business Systems Analyst (BSA) with expertise in Salesforce to join our team. The ideal candidate will have a strong background in analyzing data quality, identifying root causes of data quality issues, and providing support in project implementations. This role requires a deep understanding of system analysis, processes, and Salesforce platform capabilities. The candidate should have 5 to 7 years of relevant BSA experience, preferably in the financial industry.

Key Responsibilities:
Conduct a thorough analysis of data quality within Salesforce and related systems, identifying and investigating root causes of data quality issues.
Collaborate with stakeholders to gather requirements, document business processes, and translate business needs into Salesforce solutions.
Provide expertise in system analysis and process optimization, ensuring efficient and effective use of Salesforce within the organization.
Lead and contribute to support projects, offering insights and recommendations for improving data quality and system functionality.
Develop and maintain documentation related to system configurations, data models, and workflows within Salesforce.
Communicate effectively with technical and non-technical stakeholders, ensuring clear understanding of system capabilities and limitations.
Drive continuous improvement initiatives within the Salesforce environment to enhance user experience and operational efficiency.

Required Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
5-7 years of relevant experience as a Business Systems Analyst, with a focus on Mulesoft.
API/Web Services/Integration Experience
STM (Source to target) Data Mapping experience
Advanced to expert knowledge of system analysis, business processes, and data quality assessment.
Proven experience in identifying and resolving data quality issues within support projects.
Excellent communication skills, both verbal and written.
Experience in any other Credit Banking applications or Business Banking applications

DESIRED SKILLS
Salesforce Knowledge
Data Migration exp.
Banking Experience

Please Note: This is a hybrid position and will require at least 2 days in the office per week.

Benefits
We are a collective group of people and collaboration is key to our process
We don’t work for our clients, we work with them
A Flexible Hybrid Working Environment
Easily accessible downtown location, connected to PATH
Competitive compensation commensurate with experience
Everyone brings something valuable to the table in our supportive, challenging, and collaborative, diverse work environment
All Employees Can Participate in:

Company paid health benefits: 100% medical, dental and vision coverage
Corporate-discounted Gym Membership through GoodLife
Company discount program including Travel, Shopping, Attractions, Wellness, & Sporting events, just to name a few
Access to an Employee & Family Assistance program (EAP)
Employee Referral Program
Employee Opportunity Program
Professional Development Program
Annual Performance Awards
Town Halls
Philanthropic Events
Social Events

Inclusion & Diversity

We foster an inclusive and diverse workforce, believing our strength stems from our individual differences. Our employees, partners, and clients continuously benefit from the innovation and creativity grounded in these values. We strive to be a company that attracts a diverse group of highly skilled people who know that their contributions will be valued and that they will be heard. We are committed to building a corporate culture with people who are excited to join our team, do their best work, and grow with us

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