ServiceNow CMBD Technical Advisor

2 weeks ago

Ottawa, Canada LeverageTek IT Solutions Full time

LeverageTek is actively seeking a ServiceNow CMBD Technical Advisor for a 12-month contract with its Ottawa-based customer.

Work Location
The successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON, on a hybrid basis.

Security Requirement
Must be eligible for a Government of Canada Enhanced Reliability Clearance.

Key Tasks
Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB)
Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them
Establish a technical project plan with key milestones and providing status updates
Create ServiceNow epics and stories • Document key technical decisions, issues, and enhancements through the entire development lifecycle
Report on development work progress
Work with the support team to ensure transition from development to operation
Provide guidance and expertise to various stakeholders throughout the life of the project
Communicate and collaborate with project team members and key stakeholders throughout the life of the project

Key Qualifications
Minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow Implementations
Minimum of five (5) years of demonstrated experience with the ServiceNow CMDB
Experience performing ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements

About LeverageTek IT Solutions
Thank you for taking the time to apply Since our company’s inception in March 2003, LeverageTek IT Solutions has worked resolutely to become one of the industry’s most recognized and trusted suppliers of technology staffing and business consulting services. With hundreds of successful engagements to our credit with many of Canada’s leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis. We work with customers across all sectors including academia, aerospace, aviation, finance, government, health care, high tech, military, not-for-profit, and more.

Our responsive service and ability to deliver the right fit, on time and within budget, typically leads to repeat engagements and a long-standing relationship.

Accessibility accommodations are available upon request.

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