Dispatcher

4 weeks ago

RivièreDesPrairies Southwest, Canada Transport Loyal Express Full time

Intermodal Dispatcher
The Intermodal Dispatcher will be responsible for working directly with drivers to assign loads, dispatch, and track / trace cargo.

Job Type: Full-time (Overnight shift)

Responsibilities:

Dispatch drivers and monitor equipment status to ensure pickup and delivery standards and other customer requirements are met.

Communicate to driver (pick-up and delivery standards), shipper and consignee locations and any special customer requests.

Monitor driver location status and provide help and assistance as necessary to protect pick-up and delivery standards.

Prioritize the assignment of equipment to customers.

Manage the productivity and profitability of the Intermodal fleet by monitoring equipment availability and managing costs.

Ensure solid understanding of Transport Canada and Compliance matters, providing help and information as necessary to ensure the driver stays qualified and available for dispatch.

Address and resolve problems with shipments in transit in a timely manner.

Experience:

Ability to Dispatch 25+ Drivers in Fast Paced Environment

Knowledge of pick-ups & deliveries out of QC/ON.

Knowledge of pick-ups & deliveries from QC Rail Yards

Strong Computer Skills to Check Availability; Return of Empties; Communicate with clients.

Strong Organizational Skills to adapt as to what the day brings and maintain control jobs at hand.

Strong communicator with drivers and team player with coworkers

Knowledge of Drayage Regulations.

5 years of previous dispatching experience (Required).

Bilingual in French and English to facilitate communication with drivers (giving directions, etc.) and our clients.

Knowledge of MS Office Suite (Intermediate Excel and Word skills)

Strong communication skills in French and English, both spoken and written

Good organizational and time management skills

Team player

Autonomous and dynamic

Excellent problem-solving skills

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