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Software QA Engineer
4 months ago
Looking to make a statement in your career in a high-growth tech sector? Join Comm100 as our Software QA Engineer
It's an exciting time at Comm100 Already experiencing rapid year-over-year growth, we're seeking a highly motivated, results-driven individual to be our Software QA Engineer.
Who We Are
Comm100 is a leading provider of customer engagement solutions serving highly regulated industries such as Banking & Finance, Insurance, Government, Education, and Health & Wellness. Established in 2009, we help more than 10,000 companies worldwide close the gap between their customers’ questions and answers. We’re proud to count HomeTrust Bank, Nationwide Insurance, State of Texas, Stanford University, Canadian Blood Services, IBM, Fitbit, and Nintendo as customers. Grounded in our customer-first values, we believe that good customer communication is the lifeblood of every successful business.
Comm100 offers a supportive place to work with strong team cohesion geared for mutual growth. Team members not only will have opportunities to challenge, learn and develop their skillsets, but also to build long and fruitful relationships with fellow Hundos.
Job Responsibilities:
Develop comprehensive test plans and execute both automation and manual testing across the platform as our product grows in functionality.
Identify test scenarios, test cases, and test data to ensure maximum test coverage for new features and feature improvements.
Maintaining test cases and scripts in the Test Management System. Analyze test results and investigate test failures to identify root causes and provide detailed reports.
Carryout performance and scale testing, security testing, and accessibility testing as requirements demand.
Understand customer requirements and user experience. Collaborate with UX/UI designers, product managers, and engineering peers to identify the non-happy paths and corners.
Master product functionalities and implementations and answer technical inquiries from sales/technical support.
Requirements:
Bachelor's degree or above in Computer Science and related fields.
Good knowledge of software QA methodologies, tools, and best practices.
Familiar with automation frameworks or tools, like JMeter, selenium, request, HttpRunner, TESTNG, or fiddler.
Familiarity with performance, security, and accessibility testing.
Familiar with MS SQL Server or Oracle or other database systems.
Working knowledge of Jenkins or similar CI/CD tools.
Experience in using Python for automated testing development can be a bonus point.
Strong analytical and troubleshooting skills, technical aptitude, attention to detail.
Good communication and interpersonal skills
*Only short-listed candidates will be contacted. No phone calls please. Applicants must be eligible to work in Canada.
