AWS Site Reliability Engineer

1 month ago

Montreal, Canada SAP SE Full time
p>We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. p>

The Reliability Engineering organization provides a multitude of products and services related to operations and continuity of business delivery.

The Site Reliability Engineering teams make the SAP Business Technology Platform run better by providing 24x7 deep technical coverage for Incident Management (Outages and other incidents with major customer impact) applying SRE principles. We share a Live Site First culture and care for the business continuity of our customers running mission-critical applications in the Cloud.

We are looking for an engineer to join an already established SRE team for the SAP Business Technology Platform.

EXPECTATIONS AND TASKS

As a Site Reliability Engineer, you will operate and support business-critical Cloud services. You will participate in the development of tools for monitoring and troubleshooting cloud services built on the latest open source and SAP technologies, following SRE principles.

Responsibilities

  • Act as technical expert during Live site incidents, investigating and solving incidents on a deep technical level.
  • Drive root cause analysis and follow-up improvements to prevent issues from reoccurring.
  • Perform in-depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs.
  • Build software-based solutions to address improvements in service reliability and stability.
  • Enhance infrastructure and platform monitoring by gathering system metrics (4 Golden Signals) and implementing tools for recovery.
  • Create and maintain technical documentation.
  • Participate in the on-call rotation (follow the sun approach) to react to major incidents.

If you are interested in software engineering based on cutting-edge technology, you will find an inspiring and professional environment for your learning and growth. li>

Fluency in English, basic French.

Preferred Additional Skills and Competencies:

  • Coding experience with Python, Bash, GO.
  • Experience with Unix/Linux operating system.
  • Experience with modern monitoring, logging, and alerting tools (Grafana, Prometheus, Kibana, Loki, Splunk On-Call, Dynatrace).
  • Contribution to open-source projects.

WORK EXPERIENCE

If you are interested in this position and would like to join our team, please apply even if you don’t meet all the qualifications listed in the job posting.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 410197 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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