Lab Patient Technician

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate and innovative diagnostic services. Our commitment to innovation is reflected in Canada’s first commercial genetics laboratory and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. With more than 112 million laboratory tests processed annually, our team of over 6,000 diverse professionals works together as one to provide high‑quality testing and results that Canadians can trust. Behind every lab requisition is an individual and their family counting on us, and at LifeLabs you can make a meaningful impact on Canadians’ lives every day. We are proud to be recognized as one of Canada’s Best Employers and we prioritize ongoing diversity, equity and inclusion to better serve our workforce and the communities we serve. Lab Patient Technician Status: Full Time Schedule: Various • Number of positions: 1 • Start Date: ASAP • Flexible availability required Responsibilities Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings. Perform special test collections such as medical/legal drug screens, paternity tests and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information and other information related to processing test results. Prepare specimens for transportation and testing. What You Will Bring Graduate of an approved Laboratory Assistant program or equivalent (preferred). Phlebotomy experience (asset). Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm. Strong customer/patient service orientation, with the ability to relate to patients and clients even in stressful situations. Strong empathy, flexibility, adaptability to change and problem‑solving skills. Ability to maintain strict standards of patient privacy and confidentiality. Compensation & Benefits LifeLabs’ compensation programs are commensurate based on role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program. Your package may include: Employee Group Benefits: Competitive coverage for employees and their families, including extended health care, dental care and life insurance. Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs: Mental, physical and financial wellness initiatives such as Employee & Family Assistance Program, financial planning tools and employee recognition. Professional development and membership reimbursement, access to preferred rates and discount programs (WorkPerks, Home and Auto Insurance, Costco Membership, etc.). Accommodations & Vaccinations In accordance with LifeLabs’ Accessibility Policy and applicable accessibility acts, accommodations are available by request for candidates participating in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccinations are highly encouraged. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies. Please ensure ask if this position requires the successful candidate to be vaccinated or undergo immunization screening. Ready to empower healthier Canadians? Apply today #J-18808-Ljbffr