Bilingual Billing Analyst

Join to apply for the Bilingual Billing Analyst role at McCarthy Tétrault.McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. We offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are proud to be recognized as one of Canada’s Best Diversity Employers for the thirteenth consecutive year in 2025. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and provide tools and opportunities to help our people develop to their full potential.We are recruiting for a Bilingual Billing Analyst to join our team in our Montreal or Quebec office. The successful candidate must have a minimum of 2 years of experience in billing or e-billing and will be responsible for preparing prebills, issuing invoices, preparing various reports, liaising with internal departments, and following up with clients.McCarthy Tétrault employees benefit from a hybrid work environment.Bilingualism is required as this is a collaborative role at the national level and the candidate will be handling and following up on various requests from firm lawyers who serve both French and English speaking clients. The position also requires the ability to interact with Financial Analysts – BI (Rates) and the E-billing team in our offices across Canada, where English is the predominant language. The role must be performed in English and French, and candidates must be able to communicate effectively in both languages, orally and in writing.As a Bilingual Billing Analyst, you will be:Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.Ensuring time is entered by set deadlines and following up with lawyers and paralegals; preparing, printing and reviewing prebills (electronically or physically) in a timely manner, monthly, quarterly or on request, and revising according to client billing guidelines and Firm standards and policies.Monitoring and reviewing outstanding WIP (Work In Progress) and following up with lawyers and paralegals to ensure timely billing; tracking contingency files, closings and other milestone billing arrangements and reporting status to the direct supervisor, including WIP provisions.Preparing various reports and spreadsheets related to time, billing, receivables, etc. for lawyers/paralegals and/or external clients where applicable.Issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies; including narrative edits, transfers, splits, obtaining approval for and applying fee adjustments, creating PDF, delimited or XML file invoices for e-billing clients based on client requirements.Ensuring invoices and supporting documents are forwarded to clients in a timely manner by mail, email or uploading to e-billing sites/platforms as per Firm standards and policies.Liaising with the Finance Department to ensure client codes and contract specifications are up-to-date and procedures are followed.Liaising with the E-billing Team regarding any rejected invoices during e-billing submissions.Completing online status reports and budgets in e-billing systems in coordination with lawyers and legal assistants.Monitoring for specific clients/matters under Alternate Fee Arrangements, applying special rates and discounts, tracking thresholds and milestones, and providing status reports to the billing lawyer; ensuring compliance with all special arrangements.Acting as liaison between lawyers/LA’s and Finance to assist with accounting or financial queries and ensure client needs are met.Responsible for initial collection inquiry with external clients; escalating billing concerns/issues to the billing lawyer for direction; cancelling and re-issuing invoices or creating credit notes as needed; forwarding problematic client collections to the Collection Department when applicable.Obtaining additional information for setup of e-billing matters and assisting the E-billing team to ensure matters are set up promptly.Liaising with the Billings Team to manage requests and support workload during peak times and team absences.Maintaining accurate and up-to-date records of all approvals and directions per Firm standards and policies by uploading necessary documentation to appropriate databases.Reviewing/translating narratives to ensure matter is billed in the appropriate language and identifying changes for review by billing lawyers.As our ideal candidate, you will distinguish yourself by the following profile:Post-secondary education in Accounting or equivalent work experience.Minimum of 3 years of related experience, including client service, billing, collections and/or accounts receivable, preferably in a professional services firm.Familiarity with Aderant Expert or a similar accounting system is an asset.Strong time management skills and ability to handle multiple tasks, meet deadlines and work under pressure.Analytical and problem-solving skills.Strong attention to detail and organizational skills.Knowledge of business and legal terminology.Diplomacy and tact when dealing with internal and external clients.Flexibility to work overtime during peak billing periods (including month-end, quarter-end, year-end).Strong written and oral communication skills (French and English in Québec).High level of discretion and confidentiality.As a member of the McCarthy team, you will have access to:Outstanding benefits from day one, including insurance premiums paid by the Firm.Competitive compensation including paid overtime.A commitment to professional development and growth opportunities, supported by a culture that embraces two-way feedback.Strong community involvement and a commitment to equity, diversity and inclusion.A collaborative culture that connects lawyers and business teams through a shared purpose.How to Apply:We encourage external candidates to apply online; internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process. #J-18808-Ljbffr