p>Job type

Full-time

Location

Langley, BC

Full job description

Are you a dedicated individual with strong management skills looking to make a difference? The Universal Group, recognized as one of Canada's best-managed companies in 2023, has exciting opportunities in our Traffic Operations department. As an Area Manager, you play a critical role in the overall coordination and implementation of high-quality traffic control services. This role involves maintaining traffic control operations, ensuring productivity, efficiency, safety, and supervising field staff.

Collaborate with the General Manager (GM), Dispatch, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work efficiently, and address relief needs.Manage and develop client relationships in partnership with the GM.Supervise and direct traffic employees in the Dispatch, Fleet, and for site requirements.Ensure field staff comply with regulations, company standards, and policies through education and training.Address the portfolio of clients assigned to them and employee inquiries via phone and email, including staffing, safety concerns, and complaints.Investigate and address complaints from clients, the public, and employees, reporting major incidents.Collaborate with Fleet and Facilities departments to maintain proper inventory and supply of fleet vehicles for new LCTs.Analyze field staff utilization and address non-supply issues.Assist HR and GM with manpower forecasting, planning, and deployment.Work with HR on recruiting, retention, labor relations, and compliance with collective agreements.Ensure compliance with health and safety policies, procedures, and practices in collaboration with OHS.Site visits for contractor consultations.What you get from us:

1. Extended Medical, Vision, and Dental benefits after the probationary period.
2. Previous traffic control experience is considered an asset.
3. Minimum 2 years construction management experience required.
4. Excellent organizational, time management, and prioritization skills with the ability to multi-task and effectively meet deadlines.
5. Experience in addressing conduct and performance issues with geographically dispersed field employees.
6. Well versed in all safety regulations as it relates to traffic management, its service, and facility.
7. Valid WorkSafeBC Traffic Control Person ticket considered an asset.

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