Adoption Counselor

1 month ago

Calgary, Canada Bromwich & Smith Inc. Full time
p> Bromwich+Smith, 800 5th Avenue SW, Calgary, Alberta, Canada Req #56

Tuesday, April 2, 2024

What We Do:

As one of the fastest growing insolvency firms in Canada, Bromwich+Smith’s goal is to help an ever-greater number of Canadians find relief from debt.We love to work here because we love to help people. Importantly, we are not a collection agency, nor do we lend money to people; p>

Position: Insolvency Counsellor

Location: Downtown, Calgary or Remote

Type: Permanent, Full Time

Reports To: VP, Insolvency + Compliance

The Position

The Insolvency Counsellor supports our clients in their financial recovery by assessing their needs and providing tools and knowledge. p>

Key Accountabilities

Insolvency Counselling:

  • Develops a comfortable conversation and trust with client through phone and video counselling sessions.
  • Provides financial counselling to assist in the clients’ rehabilitation in accordance with the Bankruptcy and Insolvency Act (BIA).
  • Handles a challenging workload of at least 8 counselling sessions each day.
  • Responsible for booking 2nd counselling session with all clients.

Compliance:

  • Ensures adherence to all internal policies, procedures, and best practices.
  • Ensures compliance to ethical and professional requirements as per Office of the Superintendent Bankruptcy of Canada (OSB) and the Canadian Association of Insolvency and Restructuring Professionals (CAIRP).
  • Champions and fosters a climate of diversity and inclusion.

Education, Knowledge & Skills:

  • High School or Post Graduate diploma

Be recognized as a qualified BIA Insolvency Counsellor

  • Two to three years of experience as Insolvency Counsellor
  • Working knowledge of Microsoft Office Suite along with a strong aptitude for learning new computer programs.
  • Working knowledge and experience with Insolvency software, and insolvency procedures
  • Strong presentation and communication skills

Strong Interpersonal skills

Job Specific Competencies:

  • Delivers quality and timely counseling services daily.
  • Applies technical-specialist knowledge and experience (expertise) on a number of aspects.

Core Competencies:

  • Decision making and Judgement
  • Applying functional-technical expertise
  • Critical Analyses
  • Organizing and Planning
  • Patience and Resilience
  • Emotional Intelligence and Maturity
  • Accountability

Why Should You Apply? We offer on the job training with an opportunity for growth and professional development. We offer a competitive salary with annual performance reviews, incremental increases and the opportunity to earn annual bonus for superior performance. We offer amazing health, dental, vision and paramedical benefits plan along with a generous Flexible Spending Account, and a company matching group savings program. We have great time off policies that include wellness days, paid vacation time, and a flexible hours/reduced hours program. We are passionate about helping individuals rebuild their worth

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