Insurance Advisor

7 days ago

Markham, Ontario, Canada Aviva Full time

Aviva Canada is looking for new and experienced Insurance Advisors to help support its explosive growth in our Direct to Consumer Distribution channel.

Our newest team members will help support our Direct, Group and Affinity portfolios by providing insurance solutions to new and existing customers. We are seeking sales-oriented and customer-focused team players who thrive in a fast-paced environment.

The Insurance Advisor is an underwriting professional licensed to sell personal insurance directly to consumers nationally and to service all their insurance-related needs. In addition, the role is responsible for underwriting personal lines policies nationally and within authorized limits in accordance with established policies, practices, standards, and applicable laws and regulations.

The hours of operation for the Direct Channel Department are Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5-hour shifts per week/37.5 hours per week within these hours of operation.

Aviva Canada has adopted a hybrid return-to-office model. This role will require you to work in the Markham office location 2-3 days per week.

What you'll do

  • Understand customer insurance needs and provide insurance solutions.

  • Quote and sell Home and Auto insurance policies.

  • Assist new customers with their Home and Auto insurance needs.

  • Service existing customers by updating their policies to meet their changing needs and provide new products as required.

  • Drive strong customer retention by providing a world-class customer experience.

  • Underwrite new business, policy endorsements, and renewals by obtaining all necessary information from the customer relevant to pricing and risk analysis.

  • Stay up to date on underwriting and regulatory guidelines.

What you'll bring

  • College diploma or university degree.

  • Sales and customer service experience (mandatory).

  • OTL licensed or RIBO licensed is an asset.

  • Excellent verbal and written communication skills.

  • Customer-focused with the ability to match products to customer needs.

  • Good problem-solving skills.

  • Ability to self-manage and prioritize work.

  • Strong computer skills with the ability to learn new software applications.

  • Insurance sales/service underwriting experience is an asset.

  • Actively working towards CIP or FCIP designation is an asset.

What you'll get:

  • The salary band for this position ranges from $45,600 to $84,600. Please note that individual salary is determined by factors such as job-related knowledge, skills, and experience, as well as internal equity.

  • Compelling rewards package including base compensation, eligibility for an annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Outstanding career development opportunities.

  • Support for your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year.

  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

  • Corporate wellness programs to support our employees' physical and mental health.

  • Hybrid flexible work model.

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally and externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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