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Senior Escalation Engineer

4 weeks ago

Toronto, Canada Island Full time

A fast-growing tech startup in Toronto is seeking an experienced Escalation Engineer to manage complex support cases and work closely with customers. The ideal candidate has over 5 years in Customer Support, especially as a Tier 3 or Escalation Engineer, with strong skills in SaaS, Cloud troubleshooting, and Cyber Security. This is an exciting opportunity to contribute to the formation of the Escalation team.
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