Programmatic Solutions Analyst, Amazon
4 weeks ago
Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand programmatic advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.
Our Amazon DSP team is looking for a Programmatic Solutions Analyst to join Amazon Advertising's growing team based in Toronto.
As a Programmatic Solutions Specialist, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks, driving the overall expertise in our programmatic advertising DSP.
The Programmatic Solutions Specialist develops our customers into proficient users of Amazon DSP. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Advertising internal account teams, support engineering, sales, and product to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of a diverse set of customers. You will be passionate about understanding customer objectives, and addressing them via training, product deep dives, adoption of Amazon technologies.
A typical engagement with our customers could include conducting deep dives to quality check campaign set-up, campaign performance monitoring, providing optimization recommendations, reviewing defect ticket trends to find opportunities for training, analyzing customer satisfaction surveys, and owning internal requests for onboarding new customers.
You will advocate for the customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. The Programmatic Solutions Specialist team operates as trusted advisors to customers every day, and ensure customers gradually develop into proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.
You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership and curiosity will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.
Basic Qualifications
- Bachelor’s degree in marketing, communications, or equivalent experience
- Experience providing client services, customer support, or working with external stakeholders on shared objectives
- Experience analyzing data sets to find trends or anomalies, and providing these as clear and concise insights to stakeholders
- Ability to effectively present to and confidently communicate with customers, including facilitating onboarding and training, or presenting plans to customers (e.g. traders at an agency or advertiser)
- Fluency in English
Key job responsibilities
- Owning the relationship with programmatic traders, engaging with them to understand their needs and blockers
- Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
- Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
- Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
About the team
Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Additional Qualifications
- 2+ years of programmatic advertising experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience in omni-channel marketing, search engine marketing or search engine optimization
- Experience in e-commerce or online advertising
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
-
Programmatic Solutions Analyst, Amazon
4 weeks ago
Toronto, Canada Amazon Full timeAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and...
-
Programmatic Solutions Analyst,
2 weeks ago
Toronto, Ontario, Canada Amazon Full timeAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and...
-
Programmatic Solutions Analyst,
3 weeks ago
Old Toronto, Canada Amazon Full timeAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and...
-
Programmatic Solutions Consultant, Amazon
3 days ago
Toronto, Canada Amazon Advertising Canada Inc. Full timeBachelor’s degree in marketing, communications, or equivalent experience - 3-5 years of experience in programmatic advertising in a consultative role, providing hands-on customer service - Experience owning relationships with programmatic decision makers - Ability to effectively present to and confidently communicate with business-to-business (B2B)...
-
Toronto, Canada Amazon Advertising Canada Inc. Full time3+ years of digital advertising and client facing roles experience - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Amazon Ads is looking for a Programmatic Solutions Consultant in Toronto (CAN), to support customers using our demand-side platform, Amazon DSP. As a Programmatic...
-
Customer Experience Manager
5 days ago
Toronto, Ontario, Canada Amazon Full timeAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs through our innovative programmatic advertising solutions.The Programmatic Solutions Analyst role is a critical position within our Amazon DSP team, responsible for managing the end-to-end experience of our enterprise customers, known as...
-
Programmatic Solutions Consultant, Advertising
3 weeks ago
Toronto, Ontario, Canada Amazon Full timeProgrammatic Solutions Consultant, Amazon AdvertisingAmazon Ads is looking for a Programmatic Solutions Consultant in Toronto (CAN), to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will...
-
Programmatic Advertising Specialist
5 days ago
Toronto, Ontario, Canada Amazon Full timeWe are seeking a highly skilled Programmatic Solutions Analyst to join our Amazon Advertising team based in Toronto.In this role, you will be responsible for managing the end-to-end experience of our enterprise customers, developing their expertise in our programmatic advertising Demand Side Platform (DSP).You will work closely with programmatic traders at...
-
Digital Solutions Expert
5 days ago
Toronto, Ontario, Canada Amazon Full timeAt Amazon, we are committed to delivering exceptional customer experiences through our innovative programmatic advertising solutions.The role of a Programmatic Solutions Analyst is crucial in driving the overall expertise in our programmatic advertising Demand Side Platform (DSP). As a key member of Amazon DSP team, you will manage the end-to-end experience...
-
Advertising Solutions Consultant
5 days ago
Toronto, Ontario, Canada Amazon Full timeAs a Programmatic Solutions Analyst at Amazon, you will play a critical role in driving the overall expertise in our programmatic advertising Demand Side Platform (DSP).You will manage the end-to-end experience of our enterprise customers, known as programmatic trading desks, and develop their expertise in using our platform.This involves working closely...
-
Amazon Ad Solutions Account Executive
3 days ago
Toronto, Ontario, Canada Amazon Full timeWe are seeking a highly motivated and experienced Senior Ad Tech Account Executive to join our team at Amazon. In this role, you will be responsible for developing and executing sales strategies to drive revenue growth through adoption of Amazon Ads technology solutions.Key Responsibilities:Develop and execute sales strategies to drive revenue growth through...
-
Programmatic Trader
2 days ago
Toronto, Canada Klever Programmatic Inc. Full time**WE ARE KLEVER** Take a bold step in your digital marketing career by joining the team at Klever Programmatic, a global leader in programmatic advertising solutions and one of the fastest growing companies in Canada. Klever allows advertisers and agencies of all sizes to advertise outside of Google and Facebook while maintaining absolute control over bids...
-
Programmatic Solutions Expert
1 day ago
Toronto, Ontario, Canada Amazon Full timeAbout the RoleWe are seeking a Programmatic Solutions Expert to join our team in Toronto. As a trusted advisor to our customers, you will be responsible for driving the overall expertise in our programmatic advertising DSP.Your key responsibilities will include owning the relationship with programmatic traders, providing services such as onboarding and trade...
-
Amazon Ads Solutions Architect
4 days ago
Old Toronto, Canada Amazon Full timeThis role involves working as a Senior Ad Tech Account Executive, where you will be responsible for driving revenue growth and strategic partnerships for Amazon's programmatic media and emerging ad tech. Key responsibilities include building relationships with ad tech decision-makers and uncovering core customer business needs.About the JobAs a Senior Ad...
-
Programmatic Campaign Manager
7 days ago
Toronto, Ontario, Canada GroupM Full time**Job Summary**We are seeking a highly organized and detail-oriented Programmatic Campaign Manager to support the day-to-day campaign activity for all clients within their assigned agency teams. The ideal candidate will have a strong understanding of programmatic advertising, including DSPs such as DV360, Xandr, Amazon, and TTD.The successful candidate will...
-
Programmatic Advertising Specialist
5 days ago
Toronto, Ontario, Canada CPP Investments Full timeAbout the RoleAs a Programmatic Solutions Consultant at Amazon Ads, you will be responsible for managing the end-to-end experience of our enterprise customers. This includes driving success by developing customer expertise in our programmatic advertising DSP. You will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads...
-
Associate Programmatic Manager
2 weeks ago
Toronto, Canada GroupM Nexus Full time**Associate Programmatic Manager** **Position Overview** The Associate Programmatic Manager will be responsible in supporting the day-to-day campaign activity for all clients within their assigned agency teams. You will work within multiple interfaces including Salesforce and Radia to manage campaigns. You are a strong team player where you will support...
-
Programmatic Coordinator Lead
4 days ago
Toronto, Ontario, Canada GroupM Full time**Role Overview**The Associate Programmatic Manager will be responsible for supporting the day-to-day campaign activity for all clients within their assigned agency teams.You will work within multiple interfaces including Salesforce and Radia to manage campaigns. You are a strong team player where you will support the Trading Strategy team with plan...
-
Toronto, Canada Amazon Full timeAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—use Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible...
-
Toronto, Canada Amazon Full timeAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—use Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible...
