Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, chemical feed and storage equipment, conducts routine contractual sampling and survey work, preventative/breakdown maintenance, maintains parts inventory, completes cost accounting time entry and field data entry, anticipates and corrects safety issues (both Company and Customer owned equipment).The ideal candidate will be located in northern Virginia (Leesburg/Ashburn) or southwest Baltimore, MD (Gaithersburg/Olny areas).Job SummaryXylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply.ResponsibilitiesCreate and maintain safe working environment and culture within the organizationTake care of company propertyDemonstrates high impact culture through innovation, accountability and empowermentMust be able to function in a team environmentUsually works with minimal supervisionWorks independentlyRequirementsSome travel required20%-50% travel depending on division & location (overnight stays, away from home)May travel 1-2 weeks/monthHigh Impact BehaviorsContinuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.Education & Experience RequirementsHS diploma or equivalentPreferredMay have industry specific license(s) for water or wastewaterTrades /Training Certificates - HVAC/Plumbing/ElectricalExperience RequirementsAbility to obtain all required customer clearances (TWIC, DISA, etc.)Clean driving record2 to 5 years of mechanical/technical work experience including industrial or commercial process water experienceWater/Wastewater/Chemical handling, processing, analytical experience a plusBe able to pass background check & pre-employment drug screenSkill RequirementsElectrical, mechanicalSafe use of power and hand tools and test instrumentsWork without direct supervisionTechnically soundExperience with Microsoft Office including smart devicesMust have customer service/field service experienceDemonstrates critical thinking and troubleshooting abilitySynthesizes technical information and communicates it clearlyDerives insight from customer experience to produce outcomes and solve problems often in novel and unexpected waysWhat We OfferHealth, Dental and Vision insurance available on your 1st day of employmentGenerous retirement savings planGenerous PTO package and paid holidaysCareer progression and development plansCompany wellness, rewards and recognition, and employee discount programsXylem is an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, fostering an inclusive environment free from discrimination or harassment. #J-18808-Ljbffr