Hybrid Senior Workforce

4 weeks ago


Markham, Canada Aviva Canada Full time

A leading Canadian insurance firm is seeking a Senior Operations & Workforce Analyst to enhance operational effectiveness across its contact centers. This hybrid role involves scheduling, forecasting, and capacity planning, requiring at least 5 years of contact center experience and advanced knowledge in scheduling software like Five9. The ideal candidate excels in communication and analytics while contributing to a supportive team environment.
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  • Senior Workforce

    4 weeks ago


    Markham, Canada Aviva plc Full time

    A leading insurance company in York Region, Canada is seeking a Senior Operations & Workforce Analyst. The role involves managing agent schedules, producing forecasts, and providing performance reports. Ideal candidates will have over 5 years in contact centers and experience with workforce management software. This hybrid position offers competitive...


  • Markham, Canada Aviva Canada Full time

    A leading Canadian insurance firm is seeking a Senior Operations & Workforce Analyst to enhance operational effectiveness across its contact centers. This hybrid role involves scheduling, forecasting, and capacity planning, requiring at least 5 years of contact center experience and advanced knowledge in scheduling software like Five9. The ideal candidate...

  • Senior Operations

    4 weeks ago


    Markham, Canada Aviva plc Full time

    Senior Operations & Workforce Analyst page is loaded## Senior Operations & Workforce Analystlocations: Markham: Canada - Oakville ON 1335 North Service Road Eastposted on: Posted Todayjob requisition id: R-161933Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care,...

  • Senior Operations

    4 weeks ago


    Markham, Canada Aviva plc Full time

    Senior Operations & Workforce Analyst page is loaded## Senior Operations & Workforce Analystlocations: Markham: Canada - Oakville ON 1335 North Service Road Eastposted on: Posted Todayjob requisition id: R-161933Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care,...

  • Senior Operations

    4 weeks ago


    Markham, Canada Aviva plc Full time

    Senior Operations & Workforce Analyst page is loaded## Senior Operations & Workforce Analystlocations: Markham: Canada - Oakville ON 1335 North Service Road Eastposted on: Posted Todayjob requisition id: R-161933Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care,...

  • Senior Operations

    4 weeks ago


    Markham, Canada Aviva Canada Full time

    Join to apply for the Senior Operations & Workforce Analyst role at Aviva Canada Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are looking for an Operations & Workforce Analyst who will be responsible for supporting operational...

  • Senior Operations

    4 weeks ago


    Markham, Canada Aviva Canada Full time

    Join to apply for the Senior Operations & Workforce Analyst role at Aviva Canada Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are looking for an Operations & Workforce Analyst who will be responsible for supporting operational...

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