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Front End Supervisor

3 months ago

VaudreuilSoulanges CoteauduLac, Canada Home Depot of Canada Inc. Full time
FULL TIME POSITION- 40 HOURS/WEEK- RATE STARTING AT 22.70$Under the management of Front End Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Front End Supervisors set objectives to delight our customers and grow long-term relationships between our associates and customers.What sets us apart? Health and Dental Benefits for Full Time associatesProfit Sharing and Stock Purchase PlanPaid Training & Career Development Tuition ReimbursementThe Home Depot Values that inspire team work and comradery amongst Department Leaders and associates

What you will be doing: Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team Teaching and training associates on how to reduce shrinkRecognizing and rewarding good performance based on feedback from Voice of the Customer surveyEnsuring all paperwork and procedures are completed according to standard operating procedureWork with vendors, merchants, Assistant Store Managers and Store ManagersScheduling Associates for effective coverageEnsuring all required training is provided on Home Depot policies, procedures, reports, and culture Developing associates and future leaders via position-based core curriculum learning programFollow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved What we are looking for: Ability to work a flexible schedule; including days, evenings and weekendsExcellent organizational, interpersonal and customer service skillsExcellent decision making ability and problem solving skills1-2 years experience as a supervisor / leading teams

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