Retail Security Guard

2 weeks ago

Victoria, Canada Securiguard Services Ltd. Full time

Retail Security Guard - Victoria Apply for the Retail Security Guard - Victoria role at Securiguard Services Ltd. About Securiguard At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors. About The Role As a Retail Security Officer with Securiguard, you’ll be more than just a uniformed presence—you’ll be a frontline ambassador of safety, customer service, and professionalism in the retail environment. This role is ideal for individuals who are approachable, dependable, and observant. Retail Security Officers play a key role in creating a safe and welcoming shopping experience by focusing on visibility, proactive patrols, and customer support. Working closely with store management and Loss Prevention teams, you’ll help prevent incidents before they occur and respond effectively when needed—all while representing both the client and Securiguard with integrity. What You Would Do Maintain a professional, highly visible presence to deter theft and unwanted behavior. Provide excellent customer service by greeting guests, assisting with inquiries, and offering reassurance. Conduct proactive patrols of sales floors, entrances/exits, and other designated areas. Respond promptly and professionally to incidents, disturbances, or emergencies. Observe and report suspicious activity in collaboration with store management and Loss Prevention. Act as a liaison between security and store operations on customer or safety concerns. Complete clear, accurate, and timely incident reports and daily activity logs. Promote a positive and safe environment for all staff and customers. Job Requirements Valid BC Security Worker License (BST) in good standing. Strong communication and interpersonal skills with a customer-first approach. Ability to remain calm, professional, and approachable in all situations. Observant, proactive, and dependable in maintaining security standards. Minimum of 6 months of retail, customer service, or security experience an asset. Ability to collaborate with diverse teams in a fast-paced environment. Must be able to stand and remain attentive during shifts of up to 8 hours. Employee Perks We Offer Paid Training Extended Health Benefits Discount Cineplex Movie Tickets Opportunities for flexible scheduling and overtime work Recognition Programs & Events Who We Are At Securiguard we believe in living and acting by our values: R.E.A.C.H. - Respect, Empathy, Accountability, Courtesy, Honesty. Why Join Us? Be part of a team that prioritizes people—because when employees thrive, everything else falls into place. Apply today to make a difference at Securiguard. Salary: $21 - $21.01 per hour Seniority Level Entry level Employment Type Full-time Job Function Other, Information Technology, and Management Industries Security and Investigations #J-18808-Ljbffr

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