Builder Sales Manager

2 weeks ago

Surrey, Canada Trail Appliances BC Full time
p>Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. p>

Caring – We put ourselves in others’ shoes.

The Director of Multifamily Builder Sales plays a pivotal role in leading the Multifamily Sales division to new heights, ensuring unparalleled customer service while driving profitable sales growth for a robust future pipeline. This dynamic leader will strategically identify and seize opportunities within the Multi-Family and Apartment Replacement business channels, with a relentless focus on enhancing sales, profitability, and customer satisfaction.

Direct reports will include the Multifamily Sales Manager, Business Development Manager, Manager of Sales Operations, Builder Sales Support Manager, Contract Manager, and collaborations with key stakeholders from Finance, Purchasing, and Logistics. p>

With a steadfast commitment to client relations, community engagement, and supplier management, the Director of MFB Sales will position Trail’s MFB team as the industry leader, continually expanding market share and setting new standards for success.

As the Director of Multifamily Builder Sales, you will

General Operations

  1. Lead the team to maintain, develop and grow relationships with Key Accounts.
  2. Manage the Builder Sales division (KAMs & PCs) through timely execution of engagements through full project cycle.
  3. Responsible for MFB marketing budget execution for events and sponsorships.
  4. Authorized signatory for MFB contract management working directly with the Contract Manager.
  5. Create new opportunities to land target accounts and grow new networks within the MFB industry.
  6. Participate in community events to be a brand reflection of the business within our market.
  7. Create new relationships with Supplier network to formalize and improve MFB support.
  8. Drive managers and Purchasing to develop, document and monitor ongoing pricing management procedures to drive profitability & inventory turns.
  9. Create and implement a structured approach for KAM succession planning and recruitment.
  10. Ensure collaboration between Sales, logistics, finance, Tech, Purchasing to accomplish company objectives.

Staffing/Training

  1. Manage 5 direct reports.
  2. Train all new company leaders on the MFB sales division.
  3. Engage in the annual performance review process providing feedback and coaching to managers.
  4. Minimum ten years’ experience in a professional sales environment.
  5. Minimum 5 years’ experience in a B2B Sales environment.
  6. Ability to prioritize time and manage multiple short-term and long-term projects simultaneously.
  7. Experience working with high performance sales professionals.
  8. Proficient in leveraging digital tools and software to enhance team performance.
  9. Contract Management.
  10. Key Account Managers.
  11. Project Coordinators.
  12. Head Office.
  13. Home Office - when required.
  14. Client Entertaining Evenings / Weekends 2-4 per month.

Why Join Trail

  1. Showroom environment.
  2. Extended health care and dental coverage.

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home.

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