Concierge Site Supervisor

2 weeks ago


Richmond Hill, Canada VGRECRUIT Full time
Concierge Site Supervisor Job location: GTA, Toronto Pay:

$20-$22/hr (40 hrs a week, usually Monday – Friday, 7 am – 3 pm)

Responsibilities

Create strong relationships with [property management and condo board members

Support concierge staff

Review reports, daily logs, identify issues and update submissions

Display a professional image and courteous manner in all communication to clients

Schedule and oversee staff in building

Provide coverage for staff who are away, sick or on leave. If unable to find coverage, supervisor must cover the shift

Escalate site related concerns issues directly with the area manager

Keep an up-to-date record to report on day-today operations

Maintain a list of emergency procedure and phone numbers

Conduct daily parcel audits and immediately notify the area manager of any discrepancies

Provide performance feedback to area manager on regular basis

Ensure building surveillance equipment/systems are working and accessible to staff

Ensure condominium safety an emergency procedure is followed

Resolve employee complaints or escalate to area manager

Other duties as assigned

Qualifications:

Experience in security / concierge services +2 years

Valid Ontario security license is a must

Able to commute to various GTA locations

Excellent written and verbal communication skills

Superior customer service skills, including exceptional telephone etiquette

Organizational skills and ability to multitask in a fast-paced environment

Security experience an asset

Must have Security License Must have at least 2-3 years experience Must have at least 2 years High-rise Security experience Muts have reliable transportation to GTA sites

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