Manager, IT Software Development

1 week ago


Old Toronto, Canada Amazon Full time
h3>Software Development Manager, ITS Product and Development

Information Technology Services Product (ITSPnD) team’s mission is to make it easier for Amazonians to improve their productivity inside Amazon. To deliver on this mission, ITSPnD tech team has built an intelligent Connection tooling that uses Large Language Models (LLM) and Generative AI (Artificial Intelligence) to pre-empt a customers problem and resolve them without the customer knowing about it. It enables authoring high quality connection between ITSEs and Amazonians regardless of their location or form factor of devices they use.

We are looking for a highly motivated, top notch Software Development Manager to lead the team. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that can be deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program.

BASIC QUALIFICATIONS

- 4+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.



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