Sr. Technical Program Manager

2 weeks ago


Toronto On, Canada MMD Services Full time

Our client is a rapidly growing global organization with a strong presence across North America and expanding international operations. The company is investing heavily in digital transformation and enterprise technology to support its continued growth. This role offers the opportunity to shape and mature project delivery frameworks within a scaling IT PMO—driving process improvement, governance, and consistency across a diverse portfolio of global initiatives. We are seeking an experienced Senior Technical Program Manager to oversee enterprise-level initiatives that span both technology infrastructure and software development programs. This role combines strategic leadership, hands-on delivery management, and cross-functional coordination to ensure projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate will bring a proven track record of leading complex enterprise transformations, encompassing ERP modernization, cloud migrations, merger and acquisitions, and software engineering programs. Key Responsibilities Lead the planning, execution, and delivery of concurrent technical projects. Develop detailed project and program roadmaps, including scope definition, resource allocation, budgeting, and risk management. Blueprint and drive ERP, application, and infrastructure projects (SAP, Oracle, QAD, Azure, or similar environments). Juggle several projects at once, budgets ranging from $3M-$5M Implement governance frameworks, ensuring adherence to PMO and ITIL best practices. Partner closely with C-suite, business stakeholders, and technical teams to align projects with strategic objectives. Manage cross-functional teams, vendors, and third-party partners, including negotiation and performance oversight. Oversee hybrid (Agile/Waterfall) delivery frameworks. Champion best practices in software lifecycle management (SDLC), CI/CD pipelines, and DevOps collaboration. Drive system integrations, upgrades, and modernization efforts across enterprise applications and infrastructure platforms. Oversee change management initiatives and support adoption of new systems, software releases, and emerging technologies. Ensure financial governance for programs with budgets ranging from $5M–$10M+, delivering within scope and on schedule. Produce executive dashboards, reports, and presentations to communicate progress, KPIs, and value delivery. Qualifications & Experience 10+ years of progressive IT program and project management experience in enterprise environments. ERP program management experience with systems such as SAP, Oracle, or QAD. Proven experience leading both software development and infrastructure modernization initiatives. Deep understanding of SDLC, Agile frameworks, and hybrid project methodologies. Strong technical understanding of cloud platforms (Azure, AWS) and modern integration technologies. Skilled in vendor management, contract negotiation, and SOW development. Familiarity with ITIL, ServiceNow, and enterprise-level change management practices. Proficiency with tools such as JIRA, Confluence, and Microsoft Project. Exceptional leadership, communication, and stakeholder engagement abilities. Certifications such as PMP, CSM, SAFe, or ITIL are highly desirable. Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). Key Attributes: Strategic thinker with a balance of technical depth and business acumen. Adept at managing competing priorities in fast-paced, global environments. Skilled at building trust and alignment across technical and non-technical teams. Highly analytical, results-driven, and committed to continuous improvement. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.



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