General Manager
1 week ago
This role is based on site minimum 4 days per week. (Maternity Cover)
Location: Green Timbers Accommodation Project (GTAP)
14200 Green Timbers Way, Surrey, B.C
Reporting To: Vice President Corporate Affairs and Operations
Summary of Responsibilities:Key Responsibilities- Adhering to the requirements of the Management Services Agreement
- Maintaining positive all-party relationships
- P3 Project Agreement
- Ensure the delivery of and compliance with all obligations of the Project Agreement, Project finance documents and associated contract documents on behalf of the Project Company.
- Maintain a comprehensive understanding of the Project Agreements, Schedules to the Agreements and associated Service Provider sub-contracts.
- Ensure effective liaison with the Partnership Board as required by the contracts and the Management Services Agreement.
- Manage and participate in Partnership Board meetings and proceedings to assist in ensuring they are properly managed and recorded, including the formulation and issuing of Partner packs and minutes.
- Provide monthly General Management reports and ad hoc reports and formal notifications as required.
- Operational Management
- Manage interfaces between Project Company parties and the Client through formal liaison arrangements or informally as required and facilitate resolution of any contractual 'grey' areas. Maintaining accurate records of all such interfaces.
- Audit all reports and data required for the monthly preparation of the Client invoices and the payment of sub-contractor invoices.
- Ensure that the Service Provider accurately records the information required for the timely invoicing of the Client and review the information with the project Finance Manager prior to the preparation of the monthly invoices and payments schedule.
- Participate in a regular schedule of independent and joint site walks.
- Participate in Vercity's governance and compliance reviews and ensure that actions arising are effected promptly.
- Service Performance Management
- Promote effective liaison with the clients and users and obtain feedback on Services. Responding proactively as required.
- Manage correct application of contractor and sub-contractor performance monitoring regimes.
- Ensure that the Service Provider provides evidence of contractual compliance with regard to all matters and in particular:
- Compliance with performance reporting requirements and the Performance Monitoring Standards in the Sub-Contract; to the Clients policies and procedures and statutory and legal obligations, including Health and Safety law, Insurance and Employment regulations.
- Commercial and Financial Management
- Liaise with the relevant Finance Manager to ensure that the Project Company's financial obligations are discharged appropriately in accordance with the contracts and that all invoicing occurs as required.
- Lead and or participate in the consolidation of permanent Changes (Variations) to the Project Agreement in conjunction with the Client and Service Providers.
- Ensure that insurance matters are processed and concluded.
- Ensure that the Project Company's obligations in respect of Lifecycle Management are discharged in line with contractual requirements.
- Lead, participate in and conclude required Benchmarking /Market Testing exercises on behalf of the Project Company.
- Ensure up to date, continuous knowledge and understanding of legislative and statutory changes impacting on the Project Agreements and ensuring appropriate communication and guidance to all parties as required.
- Participate in the process of ensuring that addendums to the Project Agreement are made in line with such changes/variations.
- Provide management support and advice to the Project Board to minimize risk/liabilities.
- Maintain all environmental social governance information and systems as required.
- General
- Liaise with other General Managers in Vercity to share knowledge and best practice so that adequate policies and procedures are in place to ensure that obligations and responsibilities are met across projects.
- Develop and maintain accurate and up to date record logs, files and reports in accordance with Vercity policies and systems.
- Participate, as required, in the development of commercial opportunities for Vercity with stakeholders and advise potential leads to the relevant team.
- Support the Vercity Senior Management Team in the facilitation of best practice in FM Services and contract management.
- Undertake other duties as requested by the Vice President or other senior managers of Vercity as is reasonable and in accordance with Vercity's delivery of contract requirements.
- Participate in the Individual Performance Review process, as required.
- Proven experience working with complex Contracts in a complex health setting or similar environment.
- Successfully managing relationships with stakeholders such as Project Company Board, sub-contractors and the Clients at a senior level.
- Management of performance monitoring regimes related to facilities management.
- Working with detailed contractual/statutory/legal documents and ensuring compliance.
- Provision of advice and guidance to other parties on key risk management matters.
- Experience of implementing, monitoring and updating systems and processes to manage complex contractual matters to ensure compliance with rights and obligations.
- Ability to interpret information and to undertake complex analysis of information from differing sources to formulate a cohesive risk assessment.
- Ability to effectively manage potential and actual disputes to minimize risk to the Project Company.
- Ability to identify key information and report it in a timely and appropriate manner.
- Demonstrated leadership and effective team management experience in an interagency setting.
- Proven experience of building strong working relationships with other stakeholders whilst ensuring that the best interests of the project is promoted and maintained.
- Good general understanding of the funding and contractual structure of P3 projects.
- Experience of applying value for money principles to complex elements i.e. lifecycle expenditure.
- Excellent attention to detail and report writing skills.
- Problem-solving skills in a complex interagency setting.
- Able to work systematically to achieve deadlines.
- Excellent written and verbal communication and confident interpersonal skills with an ability to communicate complex issues in an easily understandable and persuasive manner.
- Proficient in the use of word-processing.
- Professional in approach, outward looking and confident.
- Relates easily to staff at all levels.
- Promotes effective teamwork, shares information appropriately.
- Perceived by others as open and approachable.
- Organized, systematic method of working and document retention.
- A professional qualification in management or a related discipline, to degree level or equivalent would be strongly preferred.
- Knowledge of Facilities Management Services particularly maintenance activities.
- Knowledge of Public Private Partnership Projects.
- Mid-Senior level
- Contract
- Consulting, Engineering, and Finance
- Professional Services and Financial Services
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