Bilingual Client Contact Center Lead

A Canadian financial services cooperative is seeking a Supervisor for the Client Contact Center to lead a team focused on client service and sales. The ideal candidate will have at least two years of experience in the insurance industry, bilingual in English and French, and able to foster a client-centric environment. This role offers training, a supportive...

Training done in-office, then remote (occasional in-office work) iSaute® is an indoor adventure park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, virtual reality games, and more - all under one roof. **Skills and Experience**: - Fluently bilingual in French and English -...

Join to apply for the Contact Center Solutions Advisor (CCaaS) role at Intact About the Role The Contact Center Solutions Advisor is responsible for managing, configuring, and optimizing the systems and technologies used in contact center operations. This role is essential to ensuring a seamless and efficient customer experience while maintaining the proper...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Company: CGIC Department: QUEBEC Region Employment Type: Regular Full-Time Work Model: Hybrid Language: Bilingualism in English and French is required. Additional Information: This/these role(s) is/are currently vacant The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient...

A leading auto recycling company in Laval, Quebec, is seeking a call center agent. This full-time position involves answering calls to purchase used vehicles and assisting with customer needs. Successful candidates will be bilingual in French and English, possess strong negotiation skills, and have a background in customer service. Compensation starts at...

A leading automotive recycling company in Laval, Quebec, is seeking a motivated Call Centre Agent. In this full-time, permanent position, you will be responsible for answering calls related to the purchase of used vehicles, understanding customer needs, and concluding purchases. Candidates must be bilingual in French and English and have previous call center...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...