Customer Experience Associate
2 weeks ago
Customer Experience Associate - Future Opportunities Language Requirements: Mandarin / Spanish / Cantonese / French / Ukrainian Location: Oshawa, Ontario, Canada (Durham Region – Whitby/Oshawa/Brooklin) Hours: 15 hours per week Line of Business: Personal & Commercial Banking Pay: 22.50 – 28.33 CAD per hour Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. As a Customer Experience Associate, you will process financial transactions accurately, understand customer needs, recommend banking solutions, and resolve concerns while ensuring a positive customer experience. In This Role, You Will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset Strong administration, organizational, planning and time management skills to work in a fast‑paced environment Hands on knowledge of using MS Office (Word, Excel, Outlook) and internet Go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities Dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner What We Offer TD offers a competitive base salary, variable compensation, and benefits such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. TD is committed to supporting your growth through regular development conversations, training programs, and mentorship opportunities. Accommodation We welcome applicants who require accommodations during the interview process. Please let us know if you need accessible meeting rooms, captioning, or other accommodations to remove barriers. Interview Process We will reach out to candidates of interest to schedule an interview. Outcomes will be communicated via email or phone call. Other Information Referral increases your chances of interviewing at TD Securities by 2x. We appreciate your interest in building a career with TD. #J-18808-Ljbffr
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Customer Experience Associate
4 weeks ago
Oshawa, Canada TD Full timeJob DescriptionDepartment Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we...
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Customer Experience Associate
4 days ago
Oshawa, Ontario, Canada TD Full timeWork Location:Oshawa, Ontario, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
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Customer Experience Associate
2 days ago
Oshawa, Ontario, Canada TD Full time $22 - $27Work Location:Oshawa, Ontario, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:$ $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...
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Customer Experience Associate
2 weeks ago
Oshawa, Canada TD Full timeCustomer Experience Associate - Future Opportunities Join to apply for the Customer Experience Associate - Future Opportunities role at TD Détails De La Rémunération $22.50 - $28.33 CAD Lieu De Travail Oshawa, Ontario, Canada Horaire 15 Job Description Can you bring your charming self to work and make customer interactions delightful? Can you process...
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Oshawa, Canada TD Full timeA leading financial institution in Oshawa seeks a Customer Experience Associate to deliver exceptional service and handle financial transactions. This role involves understanding customer needs and promoting suitable banking solutions, contributing to positive customer experiences. Candidates should possess strong communication and organizational skills,...
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Oshawa, Canada Scotiabank Full timeRequisition ID: 149179 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Experience Associate
2 weeks ago
Oshawa, Canada TD Securities Full timeCustomer Experience Associate - Future Opportunities Join to apply for the Customer Experience Associate - Future Opportunities role at TD Securities. Work Location: Oshawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to...
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Customer Experience Associate
2 weeks ago
Oshawa, Canada TD Securities Full timeWork Location: Oshawa, Ontario, Canada Hours: 18.75 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Oshawa, Canada TD Securities Full timeA leading global financial institution in Oshawa is seeking a Customer Experience Associate dedicated to delivering exceptional banking services. The ideal candidate will process financial transactions and resolve customer concerns, while showcasing strong communication and organizational skills in a fast-paced environment. A high school diploma and customer...
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Customer Experience Lead
2 weeks ago
Oshawa, Canada Laura Canada Full timeCompany Description Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two...
